Help - 504 Gateway Time-Out Error

AaronHuber — Sun, 06 Sep 2020 19:33:08 GMT

Lots of StoryMaps are timing out, is anyone else getting a 504 Time Out error when they try to open a Storymap?

Am I using an old like to the gallery? These are made by the Esri team, any suggestions on what I might be doing wrong here?

Here are some examples;

https://storymaps.esri.com/stories/2018/misconceptions/index.html

https://storymaps.esri.com/stories/2018/maps-minds-stories-3/index.html

https://storymaps.esri.com/stories/2018/anthropocene/1-human-reach.html

Re: Help - 504 Gateway Time-Out Error

CharlieFitzpatrick — Tue, 08 Sep 2020 15:39:51 GMT

Hi Aaron, and thanks for commenting here! (What's the old phrase about "light a candle versus sit and curse the darkness"?) I tried them, got the same response, and checked with the StoryMaps team. They rebooted the server (it probably took the Labor Day weekend off) and things are working fine now. ;>

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Help - 504 Gateway Time-Out Error

Re: Help - 504 Gateway Time-Out Error