topic Problem with collector/hotspot/vpn/db connection dropping out between manhole data collection in Implementing ArcGIS Questions https://community.esri.com/t5/implementing-arcgis-questions/problem-with-collector-hotspot-vpn-db-connection/m-p/498097#M469 <HTML><HEAD></HEAD><BODY><P>We are out collecting data everything is good. Sometimes (too often) we get the spinning wheel of death. It appears our vpn stays connected, at lease it says connected.&nbsp;</P><P></P><P>We are using a Toughbook FZ-B2 android tablet with a Netgear Nighthawk hotspot through a SonicWall vpn to our enterprise database. My plan is to swap the ToughBook for a Galaxy Tab to see problem persist, if so, swap out the hotspot to another model.</P><P></P><P>We have two of each ToughBook and Netgear, and even swapping around those the problem persist.</P><P></P><P>What other million things should I look for, settings? equipment? software? method? workflow?</P><P></P><P>BTW we are using an R2 for precision.</P><P></P><P>Thanks, Phil.</P></BODY></HTML> Thu, 22 Aug 2019 11:52:02 GMT PhilHasty 2019-08-22T11:52:02Z Problem with collector/hotspot/vpn/db connection dropping out between manhole data collection https://community.esri.com/t5/implementing-arcgis-questions/problem-with-collector-hotspot-vpn-db-connection/m-p/498097#M469 <HTML><HEAD></HEAD><BODY><P>We are out collecting data everything is good. Sometimes (too often) we get the spinning wheel of death. It appears our vpn stays connected, at lease it says connected.&nbsp;</P><P></P><P>We are using a Toughbook FZ-B2 android tablet with a Netgear Nighthawk hotspot through a SonicWall vpn to our enterprise database. My plan is to swap the ToughBook for a Galaxy Tab to see problem persist, if so, swap out the hotspot to another model.</P><P></P><P>We have two of each ToughBook and Netgear, and even swapping around those the problem persist.</P><P></P><P>What other million things should I look for, settings? equipment? software? method? workflow?</P><P></P><P>BTW we are using an R2 for precision.</P><P></P><P>Thanks, Phil.</P></BODY></HTML> Thu, 22 Aug 2019 11:52:02 GMT https://community.esri.com/t5/implementing-arcgis-questions/problem-with-collector-hotspot-vpn-db-connection/m-p/498097#M469 PhilHasty 2019-08-22T11:52:02Z