topic Re: License Server Won't Start in License Manager in Implementing ArcGIS Questions

License Server Won't Start in License Manager

KyleFuller2 — Fri, 29 May 2020 15:12:17 GMT

Hello, I was hoping to get some help on ArcGIS License Server Administrator.

First off, this is my first time trying to set up a server and while I was able to easily pull in all of my company's licenses into one server, I am having an issue trying to start it. When I go into the logs I get this:

12:13:46 (lmgrd) Starting vendor daemon at port 27000
12:13:46 (lmgrd) Using vendor daemon port 27000 specified in license file
12:13:46 (lmgrd) REStarted ARCGIS (pid 4628)
12:13:46 (ARCGIS) FlexNet Licensing version v11.16.5.1 build 257031 i86_n3
12:13:46 (ARCGIS) SLOG: Summary LOG statistics is enabled.
12:13:46 (ARCGIS) SLOG: FNPLS-INTERNAL-CKPT1
12:13:46 (ARCGIS) SLOG: VM Status: 255
12:13:46 (ARCGIS) SLOG: FNPLS-INTERNAL-CKPT5
12:13:46 (ARCGIS) SLOG: TPM Status: 1
12:13:46 (ARCGIS) SLOG: FNPLS-INTERNAL-CKPT6
12:13:46 (ARCGIS) Server started on NG0022306 for: ACT
12:13:46 (ARCGIS) ARC/INFO ArcStorm ArcStormEnable
12:13:46 (ARCGIS) Grid MrSID Plotting
12:13:46 (ARCGIS) TIFFLZW
12:13:46 (ARCGIS) EXTERNAL FILTERS are OFF
12:13:46 (lmgrd) ARCGIS using TCP-port 0
12:13:46 (ARCGIS) SLOG: Statistics Log Frequency is 240 minute(s).
12:13:46 (ARCGIS) tcp_s is bad!!! Exiting
12:13:46 (ARCGIS) EXITING DUE TO SIGNAL 28 Exit reason 5
12:13:51 (lmgrd) ARCGIS exited with status 28 (Communications error)
12:13:51 (lmgrd) Please correct problem and restart daemons
18:12:45 (lmgrd) TIMESTAMP 5/28/2020
0:12:48 (lmgrd) TIMESTAMP 5/29/2020
6:12:49 (lmgrd) TIMESTAMP 5/29/2020

I have looked up other solutions and nothing seems to work for me.

I set up the service file as suggested to show this:
SERVER this_host ANY 27000
VENDOR ARCGIS PORT=27000

I am not sure what other ports to try if any. Any help would be greatly appreciated as we try and set up this server to run our licenses.

Re: License Server Won't Start in License Manager

V_StuartFoote — Fri, 29 May 2020 16:03:46 GMT

Kyle Fuller‌

You can not set a FlexNet Publisher lmgrd daemon to the same port as the Vendor (i.e. ArcGIS) daemon.

Fix the VENDOR ARCGIS PORT=27000 assignment. Best to not use a port assignment from the default range for lmgrd 27000-27009, and be sure to open firewall to both TCP ports.

Stuart

Re: License Server Won't Start in License Manager

KyleFuller2 — Fri, 29 May 2020 18:14:57 GMT

Thanks for the information. I wasn't aware of that. The last question I'd have would be about how to find a port that will work for the Vendor daemon. Any guidance you could provide or link me to would be appreciated as I figure this out. I'm learning as I go.

Re: License Server Won't Start in License Manager

V_StuartFoote — Fri, 29 May 2020 19:33:10 GMT

Kyle Fuller‌

Pretty much any PORT number above the 1024 range. But, a good idea to avoid any ugly surprises to check the port number you pick for any well knows Service Name or Port number assignment, most conflicts would be benign--but if you will be poking holes in firewalls to pass the traffic, worth a check:

https://www.iana.org/assignments/service-names-port-numbers/service-names-port-numbers.xhtml?&page=1

And, FYI here is the Esri documentation on configuring the FlexNet Publisher based License Server:

Configure ArcGIS License Manager to work through a firewall—License Manager Guide | Documentation

Stuart