topic SSO problem in Higher Education Questions

SSO problem

ProfFerideSchroeder — Wed, 24 Aug 2022 16:55:19 GMT

Good morning ESRI community,

I am trying to login using SSO from my home computer to my college account. I am unable to do, even after setting my organization's URL. I feel like this is a very silly problem. I am able to login at work.

Thanks very much!

Re: SSO problem

StevenBell2 — Wed, 24 Aug 2022 17:24:25 GMT

We've dealt with this problem in 2 ways.

Does your enterprise allow connections from outside your ip network?

Depending on your SSO setup it might affect how much of domain the security is looking for. For us it could either use no domain, or , @ufl.edu, or @AD.ufl.edu

Re: SSO problem

ProfFerideSchroeder — Wed, 24 Aug 2022 17:28:45 GMT

It turns out the organization URL did not match the college website URL....thanks for the quick response.

Re: SSO problem

ProfFerideSchroeder — Wed, 24 Aug 2022 22:02:16 GMT

I actually have another problem now.....

I added my students using the following method:

They are not able to use their college login credentials to get in. ArcGIS added _AllanHancock to their login names, but that doesn't work either (I hope that makes sense).

Thanks!