topic Re: ArcGIS Pro 2.8 Crashing when changing Layer Symbology in GIS Leadership User Group

ArcGIS Pro 2.8 Crashing when changing Layer Symbology

EmmanuelOkafor — Thu, 18 Jul 2024 11:10:54 GMT

Please Can someone assist me on proffering a solution to my consistent ArcGIS pro Crash, whenever I want to make an edit on my color or symbology #ArcGIS Pro 2.8

Re: ArcGIS Pro 2.8 Crashing when changing Layer Symbology

PetrČejka — Thu, 18 Jul 2024 12:06:53 GMT

@EmmanuelOkafor I think this is a known issue see https://www.esri.com/arcgis-blog/products/arcgis-pro/announcements/recent-microsoft-net-update-resulting-in-arcgis-pro-2-8-and-2-9-crash-when-changing-symbology/. You can download the appropriate patch or upgrade to ArcGIS Pro 3.x

Petr

Re: ArcGIS Pro 2.8 Crashing when changing Layer Symbology

CrystalKat — Thu, 18 Jul 2024 12:47:12 GMT

I saw this happen to some users and we could not figure it out. So we upgraded them to 2.9 (the version I was on at the time) and it resolved the issue. Also, make sure you have the latest patch for the version you are using. It is recommended to install the version of Pro that is equivalent to your version of Enterprise or within two minor versions: Geoprocessing services compatibility—ArcGIS Pro | Documentation.

Re: ArcGIS Pro 2.8 Crashing when changing Layer Symbology

ShaneONeill_144 — Thu, 18 Jul 2024 13:26:47 GMT

There is a bug for version 2.8 for this same issue, can you update to the latest version to see if this still occurs?

Re: ArcGIS Pro 2.8 Crashing when changing Layer Symbology

EmmanuelOkafor — Fri, 19 Jul 2024 12:56:20 GMT

Thanks @PetrČejka

Re: ArcGIS Pro 2.8 Crashing when changing Layer Symbology

EmmanuelOkafor — Fri, 19 Jul 2024 12:57:08 GMT

Thanks @ShaneONeill_144