topic Re: ARC GIS 10.2 Crashes in Geoprocessing Questions https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41739#M1527 <HTML><HEAD></HEAD><BODY><P>Please try following steps :</P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Step1:</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">- Close all ArcGIS applications</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">- </SPAN><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Go to C:\Users\Userprofile folder\AppData\Roaming\ESRI</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">- </SPAN><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Rename ESRI folder as ESRI_OLD</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">-<SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;"> Open ArcMap and try to reproduce the behavior</SPAN></SPAN></P><P></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Also try:</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Log in using other user's credentials and check if ArcMap / ArcCatalog Crashes</SPAN></P><P></P><P></P></BODY></HTML> Mon, 12 Jan 2015 11:53:38 GMT KishorGhatage 2015-01-12T11:53:38Z ARC GIS 10.2 Crashes https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41735#M1523 <HTML><HEAD></HEAD><BODY><P>Greetings community. When i try to use any tool on Arc Toolbox or even when i try to open ArcToolbox Arc Map Freezes and then closes as a message apperas which says that i shall send an error report to ESRI.</P><P style="min-height: 8pt; padding: 0px;">&nbsp;</P><P>Any ideas?</P></BODY></HTML> Sun, 11 Jan 2015 13:44:54 GMT https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41735#M1523 LeonardosS__Polemis 2015-01-11T13:44:54Z Re: ARC GIS 10.2 Crashes https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41736#M1524 <HTML><HEAD></HEAD><BODY><P>Did ArcGIS work correctly before? Any changes occurred (other software installed)? You might want to re-install ArcGIS. </P></BODY></HTML> Mon, 12 Jan 2015 01:55:48 GMT https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41736#M1524 XanderBakker 2015-01-12T01:55:48Z Re: ARC GIS 10.2 Crashes https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41737#M1525 <HTML><HEAD></HEAD><BODY><P>Does ArcCatalog crash when you try to open toolbox?</P><P>If No. Then you can try renaming Normal.mxt. Please follow the steps below:</P><P>- Close all ArcGIS applications</P><P>- Go to following location.</P><P>C:\Users\Userprofile folder\AppData\Roaming\ESRI\ArcMap\Templates</P><P>- Rename Normal.mxt to Old_Normal.mxt</P><P>- Open ArcMap and try to reproduce the behavior</P></BODY></HTML> Mon, 12 Jan 2015 04:39:16 GMT https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41737#M1525 KishorGhatage 2015-01-12T04:39:16Z Re: ARC GIS 10.2 Crashes https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41738#M1526 <HTML><HEAD></HEAD><BODY><P>ArcCatalog crashes too. <span class="lia-unicode-emoji" title=":confused_face:">😕</span> Should i un-install Arcgis and re-install it?</P></BODY></HTML> Mon, 12 Jan 2015 10:32:48 GMT https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41738#M1526 LeonardosS__Polemis 2015-01-12T10:32:48Z Re: ARC GIS 10.2 Crashes https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41739#M1527 <HTML><HEAD></HEAD><BODY><P>Please try following steps :</P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Step1:</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">- Close all ArcGIS applications</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">- </SPAN><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Go to C:\Users\Userprofile folder\AppData\Roaming\ESRI</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">- </SPAN><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Rename ESRI folder as ESRI_OLD</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">-<SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;"> Open ArcMap and try to reproduce the behavior</SPAN></SPAN></P><P></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Also try:</SPAN></P><P><SPAN style="font-family: arial, helvetica, 'helvetica neue', verdana, sans-serif;">Log in using other user's credentials and check if ArcMap / ArcCatalog Crashes</SPAN></P><P></P><P></P></BODY></HTML> Mon, 12 Jan 2015 11:53:38 GMT https://community.esri.com/t5/geoprocessing-questions/arc-gis-10-2-crashes/m-p/41739#M1527 KishorGhatage 2015-01-12T11:53:38Z