topic Re: Reset user training records in Esri Training Questions

Reset user training records

TimEichner — Thu, 17 Sep 2020 16:00:22 GMT

I teach at a small community college where I recycle a standard list of user names to my students every year. Last year I began assigning ESRI training web courses as part of my classes. Once these classes are complete, the user is identified as having completed these courses. This is good, but when I use the same user profiles the following year/semester, it appears as though I can't reset the training records of individual users. Is this something that is possible? Thanks for your help.

Re: Reset user training records

JoanneParkinson — Thu, 17 Sep 2020 16:47:48 GMT

Hi Tim,

It is not possible to reset training records. It is highly recommended that each user/student create their own account instead of reusing a set of instructor-created accounts for a class.

Joanne

Re: Reset user training records

Suzanne-Boden — Tue, 22 Sep 2020 19:39:12 GMT

Hi Tim, I shared your question over on the Education community. Many other schools set up student accounts for ArcGIS Online and Esri training access each year/semester, and I believe there are some good suggestions out there for managing this.