topic Re: Data errors on AGOL hosted feature layers in Esri Training Questions

Data errors on AGOL hosted feature layers

CharlotteSheridan — Fri, 16 Aug 2019 00:35:30 GMT

Since upgrading from the trial AGOL to a Creator license, any shapefile I upload leads to a "data error" when accessing the data table on the hosted features layer. I've tried with shapefiles from different sources with different data types and of different sizes. The error is consistent. The hosted layer feature will be "created" and have x features but none of the data is accessible.

The layers also can be added to a map but yield a drawing error when mapped. Is this an issue with the upgrade or something else?

Re: Data errors on AGOL hosted feature layers

DerekLaw — Fri, 16 Aug 2019 04:35:48 GMT

Hi Charlotte,

> ... any shapefile I upload leads to a "data error" when accessing the data table on the hosted features layer

Problem: Receiving errors when uploading a shapefile to ArcGIS Online, Business Analyst Online, or Community Analyst

Hope this helps,

Re: Data errors on AGOL hosted feature layers

CharlotteSheridan — Fri, 16 Aug 2019 18:48:30 GMT

Hi Derek, thanks for the response. I think I wasn't specific enough in my initial message.

I can upload shapefiles directly to an AGOL map or to my "Content" section. The shapefiles don't match any of the criteria listed in the article you linked (they're zip files, aren't very big, and don't have any corrupted geometries). The upload can proceed without any errors and a hosted feature layer is ostensibly created. However, once I try to access the data table of the hosted feature layer under the "Data" tab, the field names will display but I get a "Data Error." Additionally, when I try adding the layer to a web map, I get an error that the layer can't be drawn.

So, the issue appears to be entirely with the hosted feature layers and not with the underlying shapefile or data since it can be added to an AGOL map directly without a problem. Have you encountered this issue before?

Thanks for your help!

Re: Data errors on AGOL hosted feature layers

DerekLaw — Tue, 03 Sep 2019 19:08:55 GMT

Hi Charlotte,

Apologies for the late reply. I've been out of the office on vacation.

> ... once I try to access the data table of the hosted feature layer under the "Data" tab, the field names will display but I get a "Data Error." Additionally, when I try adding the layer to a web map, I get an error that the layer can't be drawn. ... Have you encountered this issue before?

I have not seen this issue before. While the hosted feature layers can be created, I suspect something is amiss with the underlying shapefile data. Perhaps the shapefiles were created in an unusual way? or they contain some unique data contents? Please contact Esri Tech Support so they can help investigate further.

Hope this helps,

Re: Data errors on AGOL hosted feature layers

Jhartva001 — Wed, 08 Jan 2020 12:21:57 GMT

Did this ever get resolved by the support team? Sounds identical to my issues with attempting to view data and vectors to hosted feature services in AGOL.

Re: Data errors on AGOL hosted feature layers

DerekLaw — Wed, 08 Jan 2020 22:14:07 GMT

Hi Jason,

> Did this ever get resolved by the support team?

As Charlotte never replied to the thread, I can't comment.

Please contact Esri Tech Support so they can help investigate further.

Hope this helps,

Re: Data errors on AGOL hosted feature layers

JanBurdziej — Wed, 15 Jan 2020 12:33:28 GMT

I have exactly the same situation. My steps were the following:

published a File Geodatabase with one feature layer and 3 tables from ArcMap to AGOL. This created one Feature Layer with one Layer and three Tables - see img #1
Added one table (Tbl_Countries) to ArcGIS Pro and appended some data to the table
Opened this table in AGOL - all data was there
After some time, without any changes to the data, when I opened the Data tab in AGOL, I got the "Data Error" message and no data shows up (see img #2)

Img #1

Img #2

My question is: how can I restore / fix this table?

Anyone with a similar problem or even better - a solution?

Thanks,

Jan

Re: Data errors on AGOL hosted feature layers

DerekLaw — Fri, 24 Jan 2020 17:01:47 GMT

Hi Jan,

Please contact Esri Tech Support so they can help investigate your issue further.

Hope this helps,

Re: Data errors on AGOL hosted feature layers

JanBurdziej — Fri, 24 Jan 2020 19:49:21 GMT

Hi Derek,

Thanks for responding. I contacted support, but we couldn't reproduce and fix the problem. I will try to overwrite the Feature Layer. We have a local copy of the data, so this is not an issue. The problem is how to fix / restore the Feature Service / Layer in AGOL in case it gets corrupted for some reason, without changing their GUIDs etc, so all the web maps, apps, views etc continue to work.

Best,

Jan

Re: Data errors on AGOL hosted feature layers

GSSOPS — Mon, 02 Mar 2020 14:35:43 GMT

Hi!

I have the same problem. How to resolve?

Re: Data errors on AGOL hosted feature layers

KrishanPareek — Mon, 10 Aug 2020 07:06:31 GMT

I am having the same problem differently. I created a hosted feature layer through Arc GIS Pro in which everything works fine, after creating feature layer opened the data table and it was there on AGOL (image attached below) but when viewed it in map viewer there was this error (accessing data failed) (image attached). Please find attached the images. How can I can resolve the issue?

Thanks

Krishna

Re: Data errors on AGOL hosted feature layers

DerekLaw — Wed, 12 Aug 2020 18:51:16 GMT

Hi Krishna and GSS OPS,

Please contact Esri Tech Support so they can help investigate your issue further.

Hope this helps,

Re: Data errors on AGOL hosted feature layers

Matt-Goodman — Fri, 21 Aug 2020 17:11:47 GMT

I have the same problem. I create a hosted feature layer depicting lakes, it 'analyzes' just fine in Pro, publishes, creates the feature service in ArcGIS Online, but when added to a web map, it doesn't draw and can't load the attributes.

Also: why is Derek Law's earliest answer marked as the "Correct Answer"....it doesn't address the issue?

Re: Data errors on AGOL hosted feature layers

KrishanPareek — Mon, 24 Aug 2020 05:45:39 GMT

Hey Matt,

1. Try directly uploading the SHP file on the AGOL, it will definitely work.

2. The reason why Derek Law answered is marked correct is because it may be region specific problem and not to wholesome software related problem that why Derek which I guess sits in ESRI headquarter can't help much about.

Hope step 1 works!!!

Re: Data errors on AGOL hosted feature layers

CanSucuoglu — Thu, 03 Feb 2022 16:58:47 GMT

I am having the same problem but only on a single row in my feature layer. I can edit and change things in other rows. Is there a solution without replacing the data. Many webmaps, apps and dashboards are using this data.

Thank you