topic Re: Self-paced E-Learning access using Portal login in Esri Training Questions

Self-paced E-Learning access using Portal login

AllWeatherHeather — Thu, 20 Jul 2017 02:00:37 GMT

Is it possible to grant users access to online E-Learning using an enterprise Portal login? Our primary ArcGIS platform is Portal, not ArcGIS Online, and we'd like to reduce the number of user accounts each user needs to understand and manage.

Thanks,

Heather

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Thu, 20 Jul 2017 20:35:39 GMT

Hi Heather, at this time, Portal enterprise logins are not supported. If you have an ArcGIS Online organization in addition to Portal, the administrator can enable Esri access for members of the ArcGIS Online organization, and then they could use their enterprise logins to access e-Learning. Portal-only users need to be connected in My Esri and use an Esri public account to access e-Learning.

Re: Self-paced E-Learning access using Portal login

BillLeddy — Thu, 11 Jun 2020 22:18:45 GMT

It's been three years. Has there been any change to allow Portal enterprise logins to be used to access MyEsri? Creating public accounts on MyEsri is extra maintenance and possibly a security issue.

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Fri, 12 Jun 2020 16:51:45 GMT

Hi Bill, we are not able to validate ArcGIS Enterprise portal logins as those live behind your organization's firewall. If your organization also has an ArcGIS Online organization (many of our customers have both), your users could login with their ArcGIS Online account to access e-Learning, as long as Esri access has been enabled by the ArcGIS Online administrator. Otherwise, they will need to be connected in My Esri for unlimited access to e-Learning on the Training site .

Re: Self-paced E-Learning access using Portal login

andrewj_ca — Thu, 27 May 2021 14:21:45 GMT

Yet another year has passed, has this functionality been added yet? Can this be solved through an AGOL/Portal collaboration? We use SAML for both AGOL and Portal, seems to be a simple solution especially since our Portal is available outside of our firewall.

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Tue, 01 Jun 2021 19:49:48 GMT

Hi Andrew, as of today, we still are not able to verify maintenance status from enterprise portal logins. However, we want to provide this capability and are actively pursuing a solution. I don't have a time table for when the functionality will be added.

Re: Self-paced E-Learning access using Portal login

andrewj_ca — Wed, 02 Jun 2021 12:39:17 GMT

Thanks Suzanne, this is something we'll be watching closely. We want our portal users to have the ability to utilize the eLearning, but we don't want them to have to create an AGOL or an ArcGIS.com account to do so. Please reach-out anytime if you'd like to discuss possible options or even if some beta testing is required.

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Wed, 02 Jun 2021 15:56:13 GMT

Thank you, Andrew, we may take you up on the offer. 🙂

Re: Self-paced E-Learning access using Portal login

Vassilios — Mon, 20 Jun 2022 05:12:59 GMT

Hi Suzanne,

My Organisation is really keen to have a solution to this issue. We have a large ArcGIS Enterprise deployment and a need to provide training to our users. We do have AGOL Subscription but we do not have anywhere near-enough amount of named-users to enable ESRI access for our members.

We also use Azure ID store in both solutions and do not want the over-head of managing public accounts.

Thank you,

Vassilios

Re: Self-paced E-Learning access using Portal login

feralcatcolonist_old — Mon, 26 Sep 2022 19:32:40 GMT

@Suzanne-Boden, we are also keen for a solution to this. All of my users are provisioned in our Portal through Active Directory, I would prefer not to duplicate management through AGO. We have a collaboration from our Portal to our AGO, surely there must be a way that we can share a verification item that would allow a user to access the Esri platform utilizing our current provisioning.

Re: Self-paced E-Learning access using Portal login

BrettLessner_Nsight — Thu, 27 Oct 2022 13:45:16 GMT

@Suzanne-Boden,

I see the technical difficulty with signing Portal users into the Esri Training site. However, I need to provide novice users training materials, but don't have the number of AGOL licenses available, the time to manage both sets of licenses/public accounts, or the time to explain the difference between Portal and AGOL to all these people.

What if Esri provided training materials to organizations with Poral? Or...why can't the sign in requirement for free training material just be removed? It's already free - just make it accessible. I would assume the majority of the material we (the commenters of this post) are after are "Free".

Thanks,

Brett

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Thu, 27 Oct 2022 19:01:58 GMT

Hi Brett, thanks for sharing your challenges with enabling e-Learning access for your users, your frustration is understandable. Our team continues to explore options to solve this--it's a tough nut to crack given the security issues.

Regarding the ArcGIS account sign-in, in addition to its use as a maintenance status check, an account is the mechanism that allows us to track learner progress (and make it easy for learners to pick up where they left off), award certificates of completion, offer wish-list and learning plan features, maintain Esri training history over time, and much more. People taking free training appreciate the benefits just as much as those taking paid or maintenance-only training. 🙂 It's not likely we'll do away with the sign-in. Nonetheless, I'll pass your suggestions along.

Re: Self-paced E-Learning access using Portal login

jmcewen_ddg — Wed, 27 Mar 2024 19:45:42 GMT

It's been almost 7 years since this post was created and 7 minutes since I came across it. Currently on the phone with Esri support right now asking about this and they might be piling on to an enhancement request if one exists already.

We have an Enterprise Agreement for small AEC and are using Portal because having 150-300 named AGO users is co$tly. Esri ought to grant a bucket of users to EA customers to allow so many Viewer AGO users that could then integrate with SSO as we have done with Portal for ArcGIS. At least that would allow us to have the SSO functionality even though each use would then have both a Portal and an organizational AGO account.

Re: Self-paced E-Learning access using Portal login

AnthonyAtkins2 — Wed, 05 Jun 2024 14:34:43 GMT

So, let me see if I'm understanding this correctly. If I have a Portal Environment with users of various user types, which has a different cost for each; if I want users who are strictly Portal users to be able to utilize any of the ESRI Training, I have to set those users up in AGOL, with at least a Viewer user type (@ $110/yr)? So, my users now have to maintain two username/passwords, I have to manage two accounts for each and pay an additional $110/yr per user, just for "Free" training? I think I'm starting to see why no movement has been made on this in over 7 years.

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Wed, 05 Jun 2024 19:42:18 GMT

Hi @AnthonyAtkins2, there is no requirement to add users to your ArcGIS Online organization in order to enable unlimited e-Learning access at Esri Academy. You can connect them to your My Esri organization (e-Learning access is enabled by default for users connected in My Esri). The steps to do this are in this post: https://community.esri.com/t5/esri-training-blog/managing-enterprisewide-access-to-esri-e-learning/ba-p/900947 .

Re: Self-paced E-Learning access using Portal login

ShaunLunney — Tue, 09 Dec 2025 14:39:38 GMT

Just kicking the tires on this request since it seems to keep falling off the desk. We are standing up a Portal and would like access to the ESRI academy as we have with our AGOL accounts. We leverage SAML authentication, and I realize the authentication happens at our end. We will have a collab into AGOL, but not all users in the Portal will have an account in AGOL.

Couldnt this come down to an email domain vetting? @domain.com then check for a current maintenance contract or EA and then allow access? Would appreciate some meaningful movement on this. If there is an ArcGIS ideas I can upvote on this would love a link.

Re: Self-paced E-Learning access using Portal login

Suzanne-Boden — Thu, 18 Dec 2025 22:49:50 GMT

Hi @ShaunLunney , thanks for posting. Esri has been investigating this issue for a long time but unfortunately there is no solution yet for on-premises portal users. If adding users to your ArcGIS Online organization is not an option, adding them to your My Esri organization is still the current solution. In My Esri, you can send an automated invite to many portal users at once, and they simply need to click the link in the email, sign in with a public or ArcGIS Online account, then enroll in any e-learning that interests them.

We realize this is not the desired solution, but it does have a few advantages: in My Esri, you can time-box e-learning access for a single user or group of users if there's a need (contractors, interns, etc.), you have visibility into e-learning consumption via My Esri reports, and you can assign a "Training permissions-only" administrator to manage e-learning access. Users can securely link their portal account to a public account to easily switch back and forth on Esri Academy and other Esri sites like this Community. This blog post shows the steps: https://www.esri.com/arcgis-blog/products/arcgis-online/administration/link-multiple-arcgis-accounts.

Re: Self-paced E-Learning access using Portal login

ShaunLunney — Mon, 13 Apr 2026 17:31:52 GMT

Hello @Suzanne-Boden , sorry I didnt see notification of this reply! Thanks for getting back to me on this. We have a mix of AGOL and Enterprise users, so ideally we would want those seen as one in the same for training purposes. The way I see this going is users will end up with two distinct training accounts creating confusion and a subpar end-user experience. One account per real Organization would solve this issue I think. I've created an Idea on this topic, hopefully more jump on this!