topic Re: Basics of Map Projection - Is this course available as FREE for Personal Use customer? in Esri Training Questions https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801471#M263 <HTML><HEAD></HEAD><BODY><P>Hi Athar, have the user email <A href="mailto:service@esri.com">service@esri.com</A>&nbsp;for assistance.&nbsp;</P></BODY></HTML> Mon, 03 Feb 2020 18:22:48 GMT Suzanne-Boden 2020-02-03T18:22:48Z Basics of Map Projection - Is this course available as FREE for Personal Use customer? https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801466#M258 <HTML><HEAD></HEAD><BODY><P>a user has purchased Personal Use license recently and "Basics of Map Projection"&nbsp; web course not Unlocked to him.&nbsp;Is this course available as FREE for Personal Use or no? Is there a filter on Training website where Distributor or Customer can view which courses will be unblocked after purchasing Student or Personal Use license.</P></BODY></HTML> Mon, 27 Jan 2020 08:54:33 GMT https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801466#M258 AtharAli 2020-01-27T08:54:33Z Re: Basics of Map Projection - Is this course available as FREE for Personal Use customer? https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801467#M259 <HTML><HEAD></HEAD><BODY><P>The only options are available, are as you have seen.&nbsp; I don't know who, or how, exemption can be made.&nbsp; If the regional office can't, then you might have to file a request with Tech support so that they can forward to the right group.</P><P></P><P><IMG alt="" class="jive-emoji image-1 jive-image" height="248" src="https://community.esri.com/legacyfs/online/479506_courses.png" width="522" /></P></BODY></HTML> Mon, 27 Jan 2020 14:06:01 GMT https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801467#M259 DanPatterson_Retired 2020-01-27T14:06:01Z Re: Basics of Map Projection - Is this course available as FREE for Personal Use customer? https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801468#M260 <HTML><HEAD></HEAD><BODY><P>Hi Athar, yes, Basics of Map Projections and all e-Learning on the Training site, are included with ArcGIS for Personal Use and ArcGIS for Student Use.&nbsp;Individuals need to login to the Training site with the same ArcGIS account they've set up for their Personal Use license. I can't tell from your screenshot if the user was logged in. If they were and they were using the correct ArcGIS account, they should have been able to start the course. Let me know if they were in fact logged in. If so, I wil check in with our team on what may have caused this issue.</P></BODY></HTML> Mon, 27 Jan 2020 21:05:46 GMT https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801468#M260 Suzanne-Boden 2020-01-27T21:05:46Z Re: Basics of Map Projection - Is this course available as FREE for Personal Use customer? https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801469#M261 <HTML><HEAD></HEAD><BODY><P>you have to toggle the Maintenance checkbox</P><P><IMG __jive_id="479573" alt="" class="jive-emoji j-img-floatstart image-1 jive-image" height="375" src="https://community.esri.com/legacyfs/online/479573_proj.png" style="float: left;" width="553" /></P></BODY></HTML> Mon, 27 Jan 2020 22:44:16 GMT https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801469#M261 DanPatterson_Retired 2020-01-27T22:44:16Z Re: Basics of Map Projection - Is this course available as FREE for Personal Use customer? https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801470#M262 <HTML><HEAD></HEAD><BODY><P>Hello Suzanne Boden: the user logged in with the correct user name "<SPAN style="font-size: 11.0pt; color: black;">abobikir</SPAN>" but Basics of Map Projections and other courses are still locked for him, even cache clear doesn't produce the different result. Please advice.<IMG alt="locked Basics of Maps Projections" class="jive-emoji image-1 jive-image j-img-original" src="/legacyfs/online/480129_Basics of Maps Projections.png" /></P></BODY></HTML> Sun, 02 Feb 2020 10:15:15 GMT https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801470#M262 AtharAli 2020-02-02T10:15:15Z Re: Basics of Map Projection - Is this course available as FREE for Personal Use customer? https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801471#M263 <HTML><HEAD></HEAD><BODY><P>Hi Athar, have the user email <A href="mailto:service@esri.com">service@esri.com</A>&nbsp;for assistance.&nbsp;</P></BODY></HTML> Mon, 03 Feb 2020 18:22:48 GMT https://community.esri.com/t5/esri-training-questions/basics-of-map-projection-is-this-course-available/m-p/801471#M263 Suzanne-Boden 2020-02-03T18:22:48Z