https://community.esri.com/t5/esri-training-questions/arcgis-online-basic-course-unable-to-give/m-p/1212576#M1255 <P>Hi, if your student is still not seeing her certificate, please have her email <A href="mailto:GIStraining@esri.com" target="_blank">GIStraining@esri.com </A>for assistance.</P> Wed, 14 Sep 2022 17:59:48 GMT Suzanne-Boden 2022-09-14T17:59:48Z https://community.esri.com/t5/esri-training-questions/arcgis-online-basic-course-unable-to-give/m-p/1212465#M1254 <P>I have a student who finished the ArcGIS Online Basics web course and while it looks like she's completed it and all the activities within it and passed all the quizzes, she can't get a certificate.&nbsp; When she clicks on "Go to My Learning" page, she gets the "Resume Course" button, and when she goes back to the course, she gets the completed course page again.&nbsp; She has tried on a couple of different days and she just can't get the site to recognize she had finished.</P><P>Does this sound familiar to anyone?&nbsp; Is there something she can do to get the certificate?</P><P>&nbsp;</P> Wed, 14 Sep 2022 15:07:35 GMT https://community.esri.com/t5/esri-training-questions/arcgis-online-basic-course-unable-to-give/m-p/1212465#M1254 MKong 2022-09-14T15:07:35Z https://community.esri.com/t5/esri-training-questions/arcgis-online-basic-course-unable-to-give/m-p/1212576#M1255 <P>Hi, if your student is still not seeing her certificate, please have her email <A href="mailto:GIStraining@esri.com" target="_blank">GIStraining@esri.com </A>for assistance.</P> Wed, 14 Sep 2022 17:59:48 GMT https://community.esri.com/t5/esri-training-questions/arcgis-online-basic-course-unable-to-give/m-p/1212576#M1255 Suzanne-Boden 2022-09-14T17:59:48Z