topic Re: Training site down? in Esri Training Questions

Training site down?

CandaceHowell — Tue, 20 Apr 2021 14:52:09 GMT

I am trying to resume a MOOC and the training page will not load. Results:

This page isn’t working

www.esri.com took too long to respond.

HTTP ERROR 504

Is there a way to find out when the site will be working properly again? I only have x amount of time to complete the course due to workload and I only have one lesson left to receive my certificate.

Re: Training site down?

InêsCarvalho — Tue, 20 Apr 2021 15:04:16 GMT

I have the same issue...

Re: Training site down?

Suzanne-Boden — Tue, 20 Apr 2021 15:10:13 GMT

Hi, the Training site is loading properly here in California. Try refreshing your browser (Ctrl+Refresh) and see if that fixes the issue.

Re: Training site down?

Suzanne-Boden — Tue, 20 Apr 2021 15:11:17 GMT

Hi Candace, the Training site appears to be working properly now. Please refresh your browser (Ctrl+Refresh) and see if that fixes the issue.

Re: Training site down?

InêsCarvalho — Tue, 20 Apr 2021 15:14:58 GMT

Hey Suzanne, i did that but the page give a error:

502 Bad Gateway

Re: Training site down?

KendraMillam1 — Tue, 20 Apr 2021 15:40:31 GMT

I'm having the same issue. I have tried both firefox and chrome and refreshing browsers with no luck.

Re: Training site down?

Suzanne-Boden — Tue, 20 Apr 2021 15:42:27 GMT

Apologies for the inconvenience. Our team is looking into the issue and hopes to have everything back to normal soon. I will reply here again when it's resolved.

Re: Training site down?

CandaceHowell — Tue, 20 Apr 2021 15:45:18 GMT

Unfortunately, it still doesn't work. I cleared the cache for the last 24 hours, tried on Chrome and Edge, and I am still having the same timeout error message.

Re: Training site down?

CandaceHowell — Tue, 20 Apr 2021 17:21:13 GMT

It's 1:20 pm EST and the site is back up and running. Thank you.

Re: Training site down?

Suzanne-Boden — Tue, 20 Apr 2021 18:01:16 GMT

Thanks, Candace. Yes, the team has confirmed that all Training pages are now up and running. Sorry for the inconvenience!