topic Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge? in Esri Technical Certification Questions

Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Thu, 14 Mar 2024 00:35:06 GMT

Hello,

I just got results for my ArcGIS Online Administration Associate 2024 (EAOA_2024) exam.I want to download the certificate and access digital badge, to do so I followed instructions at Manage your cert page [https://www.esri.com/training/certification-manage/]

Logged into CertMetrics, I can see my result there, but there is no option to download certificate, I can only Notice of Exam result which just mentioned about PASS result.
There is an option to access digital badge from Credly, but once I login to Credly I don't see any ESRI cert.

Anyone has any ideas on how to access certificate and digital badge?

Thanks in advance,
Ankit

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

PanGIS — Fri, 15 Mar 2024 13:57:19 GMT

Congratulations!

Did you take the Beta exam or the Standard one?

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Fri, 15 Mar 2024 22:02:03 GMT

Hi @PanGIS I took the ArcGIS Online Administration Associate 2024 [https://www.esri.com/training/catalog/6491f33e1f055050cdd0bb91/arcgis-online-administration-associate-2024/], it was launched on 12th March.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

DasheEbra — Sat, 16 Mar 2024 00:16:40 GMT

Hi @Ankitkhanna, congratulations on your success.

Just want to know:

1- Do you enter this exam on the beta version (was opned till Dec 18, 2023), or did you take it as operational exam (available from Mar 12, 2024).
2- How did u know the result (credly or certmetrics or esri dirctory?) and when? cause esri directory don't launch any result!

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Sat, 16 Mar 2024 00:19:13 GMT

Hi @DasheEbra Thanks 🙂

I went for operational exam not the beta version,
I can see results at Certmetrics, but I can't find a place to download certificate in certmetrics portal.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

DasheEbra — Sat, 16 Mar 2024 00:37:09 GMT

hmmm, thanks. I just asking cause there was a beta version of this exam from 1 - 18 Dec 2023, and the beta result as Esri say should appeared by Mar 12, 2024 by maximum but for now it doesn't.

However if you want to access your certificate i think you can follow these steps:

- Certifications (under exam history) > certifications > u will view your passed certifications, click on View More > at the top right or left click on Download Certificate. And here's yours.

Just try it and let me know.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Sat, 16 Mar 2024 01:37:53 GMT

@DasheEbraGood luck with results, hope you get the results of beta exam soon. I raised a request to ESRI cert team via https://www.esri.com/training/certification/contact/ (haven't got response yet), you can try reaching out team on ETA for results.

- Yes, to download certificate I unable to locate download button, looks like it doesn't exist. There is no certificate just the result on CertMetrics. See screenshot below, i don't know who can assist here.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

DasheEbra — Sat, 16 Mar 2024 17:29:03 GMT

Hi @KatieSmith , can you assist here! Did the beta result also appeared like that?

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Kristofer — Tue, 19 Mar 2024 13:34:23 GMT

Hi @Ankitkhanna,

I am also completed my ArcGIS Online Administration Associate 2024 (EAOA_2024) exam on 17/03 & received a passing result. I am encountering the similar issue in accessing my certificate and badge.

Could you kindly confirm if you have received your certificate?

Thanks & Regards,

Kristofer

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Tue, 19 Mar 2024 21:35:45 GMT

Hi @Kristofer I haven't received certificate yet. I created support case and got reply today, that CertMetrics site is experiencing some functionality issue, it will get resolved in 10 business days.

Looks like have to wait until issue is resolved.

I will update this thread once I am able to download my certificate and badge.

Cheers, Ankit

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

KatieSmith — Tue, 19 Mar 2024 22:13:17 GMT

Hi all, apologies for the delay. Yes, this is a known issue with Credly and the Esri Technical Certification team is actively trying to resolve it. So sorry for the disruption this is causing - I'm sure you're all excited to share your badges and certificates.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

DasheEbra — Wed, 20 Mar 2024 16:59:57 GMT

Hey @Ankitkhanna congratulations, the results and badges just issued from Esri.

cheers

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Wed, 20 Mar 2024 22:08:09 GMT

Hi @DasheEbra Thanks! I can see certification record in my esri training records now.

Certificate and badge is still not available, which I know ESRI cert team is working with certmetrics and credly to resolve.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Kristofer — Thu, 21 Mar 2024 17:05:02 GMT

Hi @DasheEbra ,

I'm still experiencing the same issue; the certificate and badge are still unavailable for me as well.

Thanks,

Kristofer

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Sun, 24 Mar 2024 23:09:48 GMT

Hi All, issue is resolved now. If anyone come across issue Contact Esri Technical Certification from https://www.esri.com/training/certification-manage/ (you have to be logged in).

Cheers, Ankit

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

JohnPlunkett — Tue, 26 Mar 2024 00:25:27 GMT

Hi @KatieSmith sorry to keep on this thread - I am facing the same issue as well. - Passed the exam - but no option to download.,
Any assistance would be greatly appreciated

Thanks

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

Ankitkhanna — Tue, 26 Mar 2024 01:06:24 GMT

Hi @JohnPlunkett, login to credly via CertMetrics, you should be able to download cert and badge from there.

Cheers, Ankit

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

KatieSmith — Tue, 26 Mar 2024 02:43:36 GMT

Hi @JohnPlunkett, if @Ankitkhanna's workflow above doesn't work for you, please reach out to the Esri Technical Certification team at https://www.esri.com/training/certification/contact/

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

JohnPlunkett — Tue, 26 Mar 2024 19:14:29 GMT

ok Ill send through a contact via the form.

Re: Passed EAOA_2024 exam, How to download Certificate and access digital badge?

JohnPlunkett — Wed, 08 May 2024 02:24:48 GMT

Hi Katie - I figured it all out - got it sorted - was clicking in the wrong place 🙂