topic Re: Pop-ups do not work in web app, work in web map in ArcGIS Enterprise Portal Questions

Pop-ups do not work in web app, work in web map

FaithShamoon — Tue, 15 Nov 2016 17:36:58 GMT

I have been troubleshooting a web application. The issue I’m running into is: the popups are not working on the web application.

The pop ups work fine in the web map attached to the application. They also only work in the web application after you use either the query tool or the measure tool.

I have tried various remove pop-up/enable pop-up scenarios, saving and editing the app and web map, reconfiguring the pop ups for each layer. Nothing seems to be working. I have also used ago-assistant to look at the sources of the data that the web map is pointing to and everything seems fine.

Just wondering if you have any recommendations on where I should go from here. I have also cleaned up the folder and deleted all files that were not linked to the app or map.

*I am using Portal for ArcGIS

Re: Pop-ups do not work in web app, work in web map

MatthewHowe — Thu, 20 Apr 2017 07:23:20 GMT

I've started getting the same thing recently using WAB Developer Edition 2.4.

The pop up works fine in the web map but when trying the same in WAB, it says 'no information'.

Re: Pop-ups do not work in web app, work in web map

JonathanQuinn — Thu, 20 Apr 2017 15:50:27 GMT

If you take a look at the dev tools, what does the network tab say when a query request is made? Are there any errors in the console tab?

Re: Pop-ups do not work in web app, work in web map

Kara_Lara — Thu, 23 May 2024 21:54:09 GMT

"The script from “https://services.arcgis.com/vKLqcpevdgY3Yqfc/arcgis/rest/services/..."
was loaded even though its MIME type ("application/json") is not a valid JavaScript MIME type."

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
dojo_request_script_callbacks.dojo_request_script0({"error":{"code":499,"message":"Token Required","messageCode":"GWM_0003","details":["Token Required"]}});

The character may just be a curly bracket... { ?