topic Fail to cache point scene layer in ArcGIS Enterprise Portal Questions

Fail to cache point scene layer

mapmap2 — Fri, 31 Mar 2017 03:29:29 GMT

Hello everyone, I have installed ArcGIS for server 10.4, Portal for ArcGIS 10.4, ArcGIS DataStore 10.4 and WebAdaptor. I tried to publish Scene Layer from ArcGIS Pro 1.3. It succeeded to publish and cache multi-patch feature class and I am able to add it in ArcGIS Portal's Scene View. However for Point feature class, it succeeded to publish a feature layer and scene layer, but failed to cache. In addition, I tried for a empty Point feature class and it success to publish and cache.

Here are the error message:

ArcGIS Pro Staging Log:

Informative - Submitted.
Informative - Executing...
Informative - Executing (Manage Scene Cache): ManageSceneCache http://vm-wt7123/arcgis/rest/services/Hosted/scene_1020_WSL/SceneServer 2 {} RECREATE_ALL_NODES # "Feature Set"
Informative - Start Time: Fri Mar 31 10:21:14 2017
Error - Layer: Points, Layer ID: 0, Cache generation failed.
Informative - Failed to update the C:\arcgisserver\directories\arcgiscache\Hosted/scene_1020_WSL_SceneServer\sceneserver.json file.
Error - Failed to execute (Manage Scene Cache).
Informative - Failed at Fri Mar 31 10:21:27 2017 (Elapsed Time: 12.93 seconds)
Error - Failed.

ArcGIS Server Log:

Scene Cache Controller Log:

I tried to grant everyone permission to C:\arcgisserver\directories\arcgiscache\Hosted but it still failed to cache.

Does anyone have idea to debug or figure out the problem?

Thanks.

Re: Fail to cache point scene layer

AyokunleAdebisi — Tue, 18 Dec 2018 11:04:23 GMT

Hello map map,

I will like to know if you were able to solve the problem above. If yes. how? because i really need help on the same issue. Thanks

the following did not help.

Open Internet Explorer, click the Tools button, and open Internet options.
Click the Advanced tab in the Internet Options dialog window.
Scroll down to the Security options list, and check the checkbox to Use SSL 3.0.
Click OK to the apply changes, and close the Internet Options dialog window.

Re: Fail to cache point scene layer

Erik_Bruhn — Thu, 07 Nov 2024 10:08:49 GMT

Hi! Have been struggling with exactly this issue (same errors), but on Enterprise 11.1 and Windows Server 2022. Came accros this article, https://support.esri.com/en-us/knowledge-base/problem-when-publishing-hosted-scene-layers-to-arcgis-e-000016013, which states that SSL 3.0 needs to be activated when using older versions of Enterprise on Windows Server 2016 or 2019. After enabling SSL 3.0, the uploading of scene-packages and caching started to work. Maybe the article needs to be updated?