topic Re: Why can't a User edit their polygon in a hosted feature layer? in ArcGIS Enterprise Portal Questions

Why can't a User edit their polygon in a hosted feature layer?

JaneSkillman — Fri, 08 Nov 2019 20:54:16 GMT

We have a hosted polygon feature layer on our internal portal site, shared to the organization and to a specific group. The edit settings allow for tracked editing and disconnected editing. Editors should be able to see all features, and add, update, or delete their own features.

The problem is that no one below Administrator user level can actually update a polygon -- that is -- they can neither reshape nor cut a polygon. According to the Member Roles page in portal, folks with a "User Role" should be able to "edit features in editable layers that are not public, based on the edit options enabled on the layer". But we're finding that Users can only create polygons, delete polygons, and edit attributes using an online web map application and the Edit Widget. Administrators can reshape and cut polygons using the same tools.

We're at a loss here. Are we doing something wrong, or is this a bug?

Re: Why can't a User edit their polygon in a hosted feature layer?

Eduardo_FranciscoMendoza_de_la — Thu, 14 Nov 2019 16:33:32 GMT

I have the same problem, at the moment I couldn't solved it, somebody already solved it?

Re: Why can't a User edit their polygon in a hosted feature layer?

JaneSkillman — Thu, 14 Nov 2019 16:39:30 GMT

Hi Eduardo,

We talked to an ESRI representative, and they were able to reproduce the error. It's possible that it's a bug with their 10.7.1 environment. I'm not sure if it's been submitted as a bug yet.

-Jes

Re: Why can't a User edit their polygon in a hosted feature layer?

MichaelVolz — Thu, 14 Nov 2019 16:49:53 GMT

Jane:

Is this a capability that you used in a previous version of ArcGIS or did you just try performing this task at 10.7.1?

Re: Why can't a User edit their polygon in a hosted feature layer?

JaneSkillman — Thu, 14 Nov 2019 17:06:00 GMT

Yes, it was a capability we used in 6.1.

Re: Why can't a User edit their polygon in a hosted feature layer?

Eduardo_FranciscoMendoza_de_la — Thu, 14 Nov 2019 17:07:30 GMT

Thanks a lot dude, I really appreciate it, I'm keep in touch with you because I'm trying to deploy it exactly that you did,.... I hope this soon, I'll have a short period of time to deploy it in my office....

Best regards

Re: Why can't a User edit their polygon in a hosted feature layer?

Eduardo_FranciscoMendoza_de_la — Thu, 21 Nov 2019 17:06:06 GMT

Hi Jane, there is something change about this matter?, thanks again, I'm keep in touch¡¡.

Best regards
Eduardo

p.d. Have you an email where I can write you?

Re: Why can't a User edit their polygon in a hosted feature layer?

Eduardo_FranciscoMendoza_de_la — Fri, 10 Jan 2020 21:44:49 GMT

Hi Jane,... happy 2020,...sorry about the question but, you was find some kind of solution of this issue?,...thanks on advance
Best regards

Re: Why can't a User edit their polygon in a hosted feature layer?

JaneSkillman — Fri, 10 Jan 2020 22:12:41 GMT

Hi Eduardo,

Yes, actually, we just fixed it on Wednesday, with the help of an ESRI technician. Its seems as though the ArcGIS Online geometry utility service was only shared with the gis admin account on portal. Our ESRI technician logged into portal as the admin user, shared the geometry utility to the entire organization, and that allowed everyone to use the split and merge.

Best,

Jes

Re: Why can't a User edit their polygon in a hosted feature layer?

Eduardo_FranciscoMendoza_de_la — Mon, 20 Jan 2020 20:38:31 GMT

Hi Jane

Great¡¡¡¡,... awesome,... how he did to share that Geometry Service?,...can you please share some screenshots or something about it?,.....Thanks again for your time, I really appreciate it.

Best regards
Eduardo

Re: Why can't a User edit their polygon in a hosted feature layer?

JaneSkillman — Tue, 25 Feb 2020 16:43:56 GMT

Sorry, Eduardo, I thought we had responded. Here's the response from our ArcOnline site manager:

The issue ended up lying in the Geometry utility. The first thing that can be done is to change the Geometry Utility to point to the ArcOnline utility. In your Portal Settings under Utility Services you can change the URL to https://utility.arcgisonline.com/arcgis/rest/services/Geometry/GeometryServer and save. That should fix the issue and you can stop their or if you still want to use the Portal geometry service then you will have to ensure that it is shared with everyone (that was our issue, it was not shared). For this, we went to our server manager (make sure you are logged in with the service account that created your portal), then you can go to Services -> Utilities and click the Sharing Properties of the Geometry utility. As long as you are logged in with the right account, you can see/change the sharing settings to either everyone or everyone in your organization. This should fix the issue. This also explains why Administrators could cut/reshape/merge but any user with less than Administrator privileges could not, since an Administrator can do anything regardless of how the content is shared.

Re: Why can't a User edit their polygon in a hosted feature layer?

Eduardo_FranciscoMendoza_de_la — Tue, 07 Jul 2020 16:35:50 GMT

Hi Jane and Thanks for everything again,... acctually ew tryed almost everything, but we can't solved already, I don't know why this issue ti's so dificult to solve,.. anyway, today we have help from proffesional servidces from ESRI & a local distribuitor, and hope they can solve this sucessfully,.. thanks again dude,... best regards from Aguascalientes México¡¡¡.