topic Move Portal Datastore from C: drive to D: drive in ArcGIS Enterprise Portal Questions

Move Portal Datastore from C: drive to D: drive

AllenScully — Fri, 01 Sep 2017 19:46:45 GMT

We have added a large 😧 drive to the virtual server where our primary Portal site is installed. We also have ArcServer installed here (federated) and datastore for hosting capability (all Enterprise 10.5) We need to move the datastore to this 😧 drive (from the C: drive on the same machine) as we are rapidly running out of space. Yes, in hindsight this should have been done at initial install. Lessons learned...

I wanted to confirm that the steps to do this are essentially the same as those listed here, for moving the Datastore from 1 machine to another:

Move a relational or tile cache data store—Portal for ArcGIS (10.5.x) | ArcGIS Enterprise

It seems like it would be quite similar, but hoping to get confirmation before we map out an execute the move.

Thanks -

Allen

Re: Move Portal Datastore from C: drive to D: drive

deleted-user-4ympgHKYfQv_ — Thu, 15 Mar 2018 08:56:06 GMT

Hi, have you been able to transfer from C: to D:? How to do that? I've got the same problem.

Thanks,

Carsten

Re: Move Portal Datastore from C: drive to D: drive

CodyMarsh — Mon, 19 Mar 2018 17:54:38 GMT

Hello Allen,

I would not recommend moving the entire installation from the C drive to the D drive but rather move the content of the Data Store from the C to the D drive. Since the installation files themselves take up very little space there is little reason to reinstall the Data Store on a secondary drive.

The steps to do this can be found here:

https://support.esri.com/en/Technical-Article/000017813

Please let me know if this was helpful.

-Cody M.

Re: Move Portal Datastore from C: drive to D: drive

StevenDague — Wed, 29 Jul 2020 14:53:18 GMT

It appears that this technical article has been archived.

Is there a new process or recommended best practice to relocate datastores on the same PC? Or is this the only option (Move a relational or spatiotemporal big data store—Portal for ArcGIS | Documentation for ArcGIS Enterprise )?

Thanks in advance for any new information.

Re: Move Portal Datastore from C: drive to D: drive

Thom_Leeffers — Wed, 04 Nov 2020 15:51:56 GMT

Same question here, what is the best practice for 10.8?

Re: Move Portal Datastore from C: drive to D: drive

WarrenMedernach — Mon, 09 Nov 2020 19:34:03 GMT

Same question here...

Has anyone found the answer?

Re: Move Portal Datastore from C: drive to D: drive

RebeccaRidley — Wed, 06 Jan 2021 19:27:24 GMT

I have a ticket in for this. If I get answer, I will post here for the thread. I'm using 10.8.1.

Re: Move Portal Datastore from C: drive to D: drive

RebeccaRidley — Thu, 07 Jan 2021 15:29:15 GMT

These are the steps I was told to take. Hopefully it will help some others, too.

Assistance - Move Data Store from one location to another (ie C: to E:). Just spoke with you on the phone and wanted to send a follow up email.

My understanding is that you recently upgraded ArcGIS Enterprise 10.8.1 and decided to move the Data Store location from C: to E: drive. We don't public documentation, however I've documented the workflow we discussed:

(Note: In order to use the Data Store command utilities, open CMD.exe and change directory to <ArcGIS Data Store installation directory>\datastore\tools)

1. Make sure you have a backup of your Data Store (Relational and/or Tile Cache): Caution-https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_3F745CDA9DCD4B38A8F928CF25B49E78 < Caution-https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_3F745CDA9DCD4B38A8F928CF25B49E78 >
2. Unregister the Data Store: Caution-https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_FC8C7800AB4D42179D9A804F348EBF19 < Caution-https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_FC8C7800AB4D42179D9A804F348EBF19 >
3. Restore the Data Store and register it to the new location: Caution-https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_BAF681033AB248C2BF4718A917380C8D < Caution-https://enterprise.arcgis.com/en/portal/latest/administer/windows/data-store-utility-reference.htm#ESRI_SECTION1_BAF681033AB248C2BF4718A917380C8D >
• For example: C:\Program Files\ArcGIS\DataStore\tools>restoredatastore.bat --target backupnameofthedatastore --source-loc C:\arcgisdatastore\backup\relational --data-dir E:\arcgisdatastore --server-url Caution-https://serverHostname.domain.com:6443 --server-admin arcgis --server-password password123
o [--target] will be the name of one the backups such as ds_uk0r1lfc-20160929040017869
o [--source-loc] should point to the old folder path containing the backups
o [--data-dir] will be the new Data Store location

Re: Move Portal Datastore from C: drive to D: drive

Izzat — Thu, 09 Sep 2021 06:26:59 GMT

Hi @RebeccaRidley .. I want to move datastore directory from C drive to D drive by following your steps. However,I got error on step no 3. Restore the Data Store and register it to the new location
"Error encountered: Failed to generate a token for the user. Incorrect credentials provided."

I used same Primary Site Administrator credential to log into server admin page.

Re: Move Portal Datastore from C: drive to D: drive

RebeccaRidley — Thu, 09 Sep 2021 13:56:28 GMT

Hi Izzat,

So ...the news on my end is bad. I struggled with that last step for days. I work in a military environment and blamed our outrageous security on it. Our security team even got involved and we were never able to make that last step work. I ended up just installing a new data store from scratch and re-building the contents. At that point it would take less time to do so, than to continue spinning my wheels in what seemed like a pointless endeavor. If you do figure out how to get this last step to work, please comment back, and best of luck. I know how frustrating it can be.

Re: Move Portal Datastore from C: drive to D: drive

Izzat — Fri, 10 Sep 2021 07:26:46 GMT

Hi @RebeccaRidley ,

I did not manage to make the last step work. My workaround is just manually copy arcgisdatastore folder to D drive, give permission to arcgis account and manually change the all the related config file.

However this workaround might be risky.

May I know how you re-building the contents? Let say if you have more than 400 contents.

Another solutions might be work:

1) copy arcgisdatastore folder to D drive

2) uninstall arcgisdatastore

3) reinstall arcgisdatastore and used arcgisdatastore folder in D drive as contents.

Note:I did not try this solutions. If someone had try this workaround can let us know.

Re: Move Portal Datastore from C: drive to D: drive

RebeccaRidley — Fri, 10 Sep 2021 17:17:56 GMT

Fortunately for me, I was standing up a new server and didn't have much in the old data store when I discovered my IT department had partitioned my drives in such an order that C: wasn't scalable under our security profile (couldn't load the 3rd party software we'd need to make it happen). So I just re-published my hosted services manually from ArcGIS Pro. I spent many hours on the phone with ESRI trying to come up with a solution.

Re: Move Portal Datastore from C: drive to D: drive

sodtom — Tue, 28 Sep 2021 12:45:41 GMT

The far BEST way to do this is to use symbolic links! This mean you

1) stop the data store service
2) copy the origin data store content folder (e.g. c:\datastore\content) to D-drive e.g. to "d:\datastore\content" folder
3) remove the origin content folder
4) create a symbolic directory link "content" under the origin data store folder pointing to the new content folder in D-drive:
cd c:\datastore
mklink /d content d:\datastore\content
5) start the data store service

In certain circumstances, you may mount the disk directly to specific folder/path too, which is similar to symbolic links. Naturally take first backups from the origin folders before starting these operations 🙂

Re: Move Portal Datastore from C: drive to D: drive

Sander — Tue, 12 Oct 2021 16:11:24 GMT

Here is the (new?) HOW-TO article:

How To: Move ArcGIS Data Store from one location to another, for example C: to 😧
https://support.esri.com/en/technical-article/000024963

But don't forget to scroll down to my other post in this thread before proceeding

Re: Move Portal Datastore from C: drive to D: drive

Sander — Tue, 12 Oct 2021 16:21:15 GMT

Hi All,

I Have been struggling today (AGE 1081) with moving argisdatstore to a new path and received the same error: "Error encountered: Failed to generate a token for the user. Incorrect credentials provided." After some digging and trying with a colleague (thank you LBO), I was able to solve this issue by adding additional steps before the restoredatastore commando.

See steps in Article: How To: Move ArcGIS Data Store from one location to another, for example C: to 😧
https://support.esri.com/en/technical-article/000024963

Article steps:

1 backupdatastore

2 unregisterdatastore

3 restoredatastore

My Steps:

1 backupdatastore (for each datastore)

2 unregisterdatastore

3 Stop AG DS service

4 Rename original folder <drive>:\arcgisdatastore --> <drive>:\arcgisdatastore.old

5 Start AG DS service

6 restoredatastore

(using the renamed folder for: --source-loc <drive>:\arcgisdatastore.old\backup\relational)

After the restore of a tileCache you will see (with describedatastore) the backup location for the tileCache is still the old location (while for the relational store this is updated to the new location automatically). So you need to follow the steps to fix that (use configurebackuplocation.bat --store tileCache --operation list to get an overview)

7 configurebackuplocation.bat --store tileCache --operation register --location E:\arcgis\arcgisdatastore\backup\tilecache (add new location)

8 configurebackuplocation.bat --store tileCache --operation setdefault --location E:\arcgis\arcgisdatastore\backup\tilecache (set new location as default)

9 configurebackuplocation.bat --store tileCache --operation unregister --location d:/arcgis/arcgisdatastore.old/backup/tilecache (delete old location)

And now finally get rid of your old argisdatastore.old folder using the Windows file explorer

Hope this helps!

Re: Move Portal Datastore from C: drive to D: drive

DuongHB — Tue, 03 Oct 2023 03:18:11 GMT

Hi all,
We have customer uses ArcGIS Data Store for Relational and Tile Cache. Recently the C drive got little space. But they have D drive which still got lot of space.
Our solution is just moving content of Tile Cache to D drive, while others still kept at C drive.
We used changenosqldslocation tool for that (example: changenosqldslocation D:\TileCacheStore). Need time to wait content moved from C to D drive. After that, we deleted files and folders inside C:\arcgisdatastore\nosqldata to free up space.
That's all!