topic Re: links dont show up in ArcGIS Enterprise Portal Questions

links dont show up

TomMagdaleno — Tue, 29 Nov 2016 23:17:19 GMT

I have links to asbuilt drawings and videos and neither shows up when I try to add them to the popup. I have URLs for both and I try to put the column with the URL in the "Link" section. I don't want a thumbnail popup, I just want a blue link that users can click if they want to see that data.
Any ideas why it is not linking?

Re: links dont show up

PaulDavidson1 — Wed, 30 Nov 2016 01:00:09 GMT

Is this AGOL?

In Portal 10.4.1, the Pop Up media is only an image or a chart at this version.

Feature Services or Map Services?

I've done this with a map service and the Layer Properties > Display tab and hyperlinks.

I wrote a python scriplet to pop up a URL to as-builts in our document imaging system.

It's been awhile since I've done that, published the mxd and tested it in portal but my recollection is it worked fine.

Re: links dont show up

TomMagdaleno — Wed, 30 Nov 2016 17:16:10 GMT

This is in 10.3.1 with feature services using the map viewer with Portal.

Re: links dont show up

TomMagdaleno — Wed, 30 Nov 2016 18:09:21 GMT

ESRI tells me their is no way to do this unless the data I want to link to is on the internet or on the same web server as the Portal Machine.

Re: links dont show up

PaulDavidson1 — Thu, 01 Dec 2016 01:13:48 GMT

I've been struggling with the hyperlinks via a Python scriplet showing up in Portal.

I don't think they flow through and I'm deluding myself that I have done it in the past.

I think the only way is via a customized pop-up.

But if I understand you, this is not working for you unless you meet those conditions from Esri?

Re: links dont show up

TomMagdaleno — Thu, 01 Dec 2016 18:26:40 GMT

I saved it and sent a test link to another computer to see what the rest of our employees will see. Now it works! But only on the other computer. I get a thumbnail of our asbuilt image and a black X for a thumbnail for our video file. If I click on the black x the video will pop up. So it works. The video isn't very slick right now, but it can be refined. I'm not sure why ESRI told me it would not work.