topic Error executing tool. Get Layout Templates Info : End tag 'ft' does not match the start tag 'Null' in ArcGIS Enterprise Portal Questions https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-executing-tool-get-layout-templates-info-end/m-p/293353#M3927 <HTML><HEAD></HEAD><BODY><P>We have a custom print service that has been throwing an error in the logs; "Error executing tool. Get Layout Templates Info : End tag 'ft' does not match the start tag 'Null'."</P><P></P><P>Does anyone know what that means or how to troubleshoot it?</P><P></P><P>Thanks!</P></BODY></HTML> Fri, 17 May 2019 15:38:56 GMT DanielWebb 2019-05-17T15:38:56Z Error executing tool. Get Layout Templates Info : End tag 'ft' does not match the start tag 'Null' https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-executing-tool-get-layout-templates-info-end/m-p/293353#M3927 <HTML><HEAD></HEAD><BODY><P>We have a custom print service that has been throwing an error in the logs; "Error executing tool. Get Layout Templates Info : End tag 'ft' does not match the start tag 'Null'."</P><P></P><P>Does anyone know what that means or how to troubleshoot it?</P><P></P><P>Thanks!</P></BODY></HTML> Fri, 17 May 2019 15:38:56 GMT https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-executing-tool-get-layout-templates-info-end/m-p/293353#M3927 DanielWebb 2019-05-17T15:38:56Z