topic Export Map Window half gone in ArcGIS Enterprise Portal Questions

Export Map Window half gone

NicoleRhodes — Wed, 17 Jul 2013 14:23:16 GMT

I was changing the resolution of a map to export (in the export map window) and downsized the bottom half of the window to view part of the map, but a similar arrow resize the window does not appear. Now I am unable to rename a file or change the resolution for export. I created an entirely new .mxd and have the same problem. I have version 10.0 desktop. Has anyone run into this problem?

Re: Export Map Window half gone

RobertBorchert — Wed, 17 Jul 2013 18:23:09 GMT

Did you change the resolution for your monitor or for your map to print. Changing the export or print resolution should not do as you indicate.

I was changing the resolution of a map to export (in the export map window) and downsized the bottom half of the window to view part of the map, but a similar arrow resize the window does not appear. Now I am unable to rename a file or change the resolution for export. I created an entirely new .mxd and have the same problem. I have version 10.0 desktop. Has anyone run into this problem?

Re: Export Map Window half gone

NicoleRhodes — Wed, 17 Jul 2013 18:51:28 GMT

Did you change the resolution for your monitor or for your map to print. Changing the export or print resolution should not do as you indicate.

No, I did not change the resolution of the monitor. I had the window open, and clicked on a small arrow that appeared in the bottom right hand corner of the "Export Map" window that downsized the bottom half of the window. Now when I open the "Export Map" window, I can only see the top half (see screenshot). You might think that a similar arrow would allow me to reopen the bottom half of the window, but no such luck. It looks like it is a glitch in the program and I don't know how to undo it. [ATTACH=CONFIG]26016[/ATTACH]

Re: Export Map Window half gone

JimCousins — Wed, 17 Jul 2013 19:32:38 GMT

I can not reproduce resizing the window and having the export name and options all disappear.
Try putting the focus in the export window and typing shift + O (hotkey combination for the options dropdown).
ALso, the lower right corner with the triangle of dots does nothing?
Other options:
1) spend some time with tech support
2) get into the registry and try to reset that specific window settings (always a dangerous thing)
3) rename or delete the Normal.mxt - This will reset all windows, toolbars, and customizations to original install settings.
Regards, and good luck!
Jim

Re: Export Map Window half gone

NicoleRhodes — Thu, 18 Jul 2013 13:27:53 GMT

I can not reproduce resizing the window and having the export name and options all disappear.
Try putting the focus in the export window and typing shift + O (hotkey combination for the options dropdown).
ALso, the lower right corner with the triangle of dots does nothing?
Other options:
1) spend some time with tech support
2) get into the registry and try to reset that specific window settings (always a dangerous thing)
3) rename or delete the Normal.mxt - This will reset all windows, toolbars, and customizations to original install settings.
Regards, and good luck!
Jim

Thank you Jim! After typing shift + O the arrow and "Options" button appeared in the bottom left hand corner. The lower right corner just resizes the window. I will keep the other options in mind for the future!
-Nicole