topic Re: Setting up Distributed Collaboration Login Issue in ArcGIS Enterprise Portal Questions

Setting up Distributed Collaboration Login Issue

KeithHupperts — Thu, 24 Jan 2019 21:02:55 GMT

I'm trying to set up a Distributed Collaboration between two Portal sites. Site 1, the host, uses Esri's authentication and Site 2, the Guest, uses AD.

I can create the collaboration group and workspace, invite the guest to join the collaboration, successfully import he response, and sync content (using 'Send & Receive') between the two portals.

However, while the content from Site 1 syncs and is visible and available for use in Site 2, the Site 2 content syncs but any feature service or map using a feature service from Site 2 requires the user from Site 1 to provide login credentials to the Site 2 portal in the form of a user and password.

Is there some step that I missed to connect with a site that uses AD as its log in service?

Thanks,

Keith

Re: Setting up Distributed Collaboration Login Issue

Anonymous User — Fri, 25 Jan 2019 17:50:13 GMT

Hi Keith,

Thanks for posting. Map services will be sent as a reference requiring credentials back to the source to access the service unless it is shared with everyone (share ArcGIS Server services). Have you set your feature layers to be sent as a copy or by reference? When you're setting up the workspace, it's one of the administrative options.

Hilary

Re: Setting up Distributed Collaboration Login Issue

SteveSchunzel — Fri, 25 Jan 2019 22:28:23 GMT

I'm having the same issue with an opposite configuration (AD on host AGO (Site 1) and Portal Identities on Enterprise (Site 2). I have set my layers to be sent as a copy. I have tried setting web tier with admin accounts as well as no web tier auth.

-Steve

Re: Setting up Distributed Collaboration Login Issue

Anonymous User — Fri, 01 Feb 2019 21:04:30 GMT

Hi Steve,

Just to confirm, have you enabled sync on your layers? If you're using hosted feature layers, under the item > settings > enable sync. Do you see any related information in your portal logs?

Hilary

Re: Setting up Distributed Collaboration Login Issue

KeithHupperts — Fri, 01 Feb 2019 21:32:58 GMT

Hi Hillary,

Wouldn't setting sharing to Everyone expose the feature services in Site 2 to all users of AGOL rather than just the folks participating in the collaboration?

We tried both sharing the feature services as copies and as references. Both approaches required log in credentials.

Thanks,

Keith

Re: Setting up Distributed Collaboration Login Issue

SteveSchunzel — Fri, 01 Feb 2019 21:36:59 GMT

Thanks for the response Hilary. Yes I have enabled sync, which is working perfectly fine. I can post content on either side and it appears on the other side after the sync, but whenever I try to view it, it challenges me to sign in with the sending side account. For example, I'll publish a feature layer on my Enterprise side, which will sync to the AGO side, but whenever I try to open it in AGO, it'll ask for my Enteprise login and visa versa. I've confirmed that content is shared only with the collaboration group.

Re: Setting up Distributed Collaboration Login Issue

Anonymous User — Fri, 01 Feb 2019 23:37:45 GMT

Hi Keith, yes it would - that is the exception to having to log in. Typically we recommend copying to/from ArcGIS Online. Are you certain your layers are set up to send as copies? There are some configurations necessary in order to do so. Built-in identity vs. AD shouldn't be an issue. About sharing feature layer data as copies—Portal for ArcGIS (10.6) | ArcGIS Enterprise

Hilary

Re: Setting up Distributed Collaboration Login Issue

Anonymous User — Fri, 01 Feb 2019 23:41:29 GMT

Hi Steve, no problem. Next I would want to have a look at the portal logs to see if the layers are successfully coming over as copies or if there are any issues. Are you able to take a look at those? If you can and can share them you can email them to me at my first initial + last name @ esri.com and we can troubleshoot, or if you're able to open a tech support case an analyst can assist.

Hilary

Re: Setting up Distributed Collaboration Login Issue

LisaT — Fri, 28 Feb 2020 16:21:48 GMT

I am having this same issue and cant figure it out. I have tried all sorts of combinations of Collaboration values and nothing works. I have had to create a view of my editable FeatureLayer and then post the undeditable map as shared with Everyone. Not ideal.

I have an AGOL map that I use with Collector. I have a collaboration set up back to my Enterprise Portal. Currently set up as Send and Receive with Copy on both the send and receive sides. As described by others: sync appears to be working as I see the layers and map, but when I try to open the map Portal loops through EACH layer and asks me to sign into AGOL to access. I published 2 different featureLayers and it only loops through the one that is deployed as editable. The non-editable one loads fine.

I have standalone tables in my featurelayer with a relationship class to the featureclasses. Do I need to do something different with these? The standalone tables are in the same file geodatabase as the featureclasses.

This: https://www.esri.com/arcgis-blog/products/arcgis-online/sharing-collaboration/sharing-and-collaboration-across-arcgis-online-organizations/ seems to be helpful as a process to go through. It mentions needing to set up a role in Enterprise to "Join External Groups". Unfortunately, this privilege seems to have been removed for Enterprise 10.7.1? Was the setting moved somewhere else?

Any help or ideas?

Re: Setting up Distributed Collaboration Login Issue

jill_es — Mon, 02 Mar 2020 19:31:57 GMT

Hi Lisa - based on the information you provided, I would recommend reaching out to Tech Support to look further into this issue. I'll be reaching out to you directly regarding this.

Re: Setting up Distributed Collaboration Login Issue

Abdul_RahmanYahya — Sat, 15 Aug 2020 10:26:54 GMT

Hi i get a same issue also which mean i be the host and other participants be the guest. I n guest used sent and receive and set as a copies during this collaboration. When I share the feature service to my guest. My guest require to sign in to look my feature service. When my guest share the their service i dont need to sign in into their service. I already check with my guest their feature not share to everyone but it a private data service but i can look without sign in. I also test with ArcGIS Online with ArcGIS Enterprise and ArcGIS Enterprise with ArcGIS Enterprise and got the same result. Can someone help me on this issue?

Re: Setting up Distributed Collaboration Login Issue

LisaT — Sat, 15 Aug 2020 13:40:00 GMT

Hi Jill, I never heard from you on this, has ESRI made any strides towards fixing it? For the project I was working on, we just decided to move forward with sharing to everyone. We are now contemplating another use case for this: using it to provide fast maps to our counterparts overseas. We are a global company, but not all of our regions have Enterprise. This will be a way for us to collaborate. As we are discussing the infrastructure, this solution is a contender but we absolutely cannot have our data shared for our competition to see. The other options (RDC, Connect to another region's Portal) are not an slick and will experience latency. Please update us on this! It sounds like you think I am doing everything correctly and this is a bug?

Re: Setting up Distributed Collaboration Login Issue

Abdul_RahmanYahya — Mon, 17 Aug 2020 04:54:37 GMT

Hi there...i already solve my issue on sign in to the feature access..i hope this could help you all. what i do is change the value in IIS --> localhost --> HTTP Response Header --> Access-Control-Allow-Origin --> Add value * ---> Ok..

Re: Setting up Distributed Collaboration Login Issue

ImtiyazPasha — Fri, 22 Apr 2022 01:06:14 GMT

Hi,

We are facing the same issue, we will reach out to Tech support.

Just want to know is there any proper solution from Esri for this issue?

Imtiyaz

Re: Setting up Distributed Collaboration Login Issue

ImtiyazPasha — Fri, 22 Apr 2022 01:08:49 GMT

Hi,

We are facing the same issue, we will reach out to Tech support.

Just want to know is there any proper solution from Esri for this issue?

Imtiyaz