topic Re: Portal - Configurable App Templates - Installed in ArcGIS Enterprise Portal Questions

Portal - Configurable App Templates - Installed

BenGrod — Wed, 01 Jul 2015 16:09:04 GMT

When you install Portal for ArcGIS (10.3) should the complete set of configurable app templates be installed and accessible out of the box or does is require some configuration or additional installs? When I try to create a web app using a template I can see thumbnails and descriptions of all of the templates but when I choose a template I receive the below error. It seems like I may have missed something in the original install?

Configurable Web App Templates appear to be available

Once selected the contents is inaccessible "404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable"

Re: Portal - Configurable App Templates - Installed

JayantaPoddar — Wed, 01 Jul 2015 16:21:59 GMT

Ben,

Is the resource URL (the page with error) an HTTP or HTTPS?

Re: Portal - Configurable App Templates - Installed

BenGrod — Wed, 01 Jul 2015 18:00:21 GMT

Appears to be http, link below but is internal and inaccessible. Any ideas?

http://arcgis.apachecorp.com/portal/home/webmap/configureApp.html?appid=219f50ea39f943648cf57c1caed226b8

Re: Portal - Configurable App Templates - Installed

JayantaPoddar — Wed, 01 Jul 2015 18:37:34 GMT

Have you allowed http and https in ArcGIS Server Administrator account (security > config > update)?

Re: Portal - Configurable App Templates - Installed

BenGrod — Wed, 01 Jul 2015 19:06:51 GMT

Jayanta, I just double checked this and yes, we have configured ArcGIS Server for both http and https. Interesting to note, in testing this out we ran across a workflow to successfully publish a web using the configurable out of the box templates. If I open the map you would like to publish and select Share – Make A Web Application (from the toolbar within the map), everything works correctly and the configurable app builds and saves without error. But it still errors out when I try to build the same web app from My Content, Select - Create – App - Using a Template.

Re: Portal - Configurable App Templates - Installed

JayantaPoddar — Wed, 01 Jul 2015 19:13:10 GMT

I usually open the web map on Map Viewer, and then share it as Web Application using WAB or other templates. This works.

Re: Portal - Configurable App Templates - Installed

BenGrod — Wed, 01 Jul 2015 19:54:20 GMT

Thanks Jayanta, that workflow is helpful though I still need to address the error as I imagine other users may attempt this route and come to me with questions . Still looking for help from the community but I will place a ticket with Esri as well. Thanks again!

Re: Portal - Configurable App Templates - Installed

JayantaPoddar — Wed, 01 Jul 2015 20:04:24 GMT

Please share the workable solution of Esri Tech support in this thread.

Thanks!

Re: Portal - Configurable App Templates - Installed

BenGrod — Wed, 01 Jul 2015 20:18:17 GMT

Will do!

Re: Portal - Configurable App Templates - Installed

GregoryMeyer — Wed, 08 Jul 2015 17:57:06 GMT

Any luck on this issue? I just came across it for the first time today.

Thanks,

Greg

Re: Portal - Configurable App Templates - Installed

BenGrod — Wed, 08 Jul 2015 18:14:41 GMT

I'm still working through the issue with Esri Support, in fact yesterday I had a long desktop sharing session. The analyst couldn't find a solution and is elevating the ticket. I may know more this afternoon, will certainly share results with this thread.

Re: Portal - Configurable App Templates - Installed

BenGrod — Thu, 09 Jul 2015 19:33:52 GMT

FYI Esri has logged this issue as a Bug. They identified that other users have reported it and have an application team trying to resolve it.

BUG-000087735: An HTTP 404 error is returned when creating an application from Portal for ArcGIS 10.3.1 My Content page using a template.

Re: Portal - Configurable App Templates - Installed

GregoryMeyer — Thu, 09 Jul 2015 20:24:17 GMT

Oh bummer. Okay, thanks again!

Re: Portal - Configurable App Templates - Installed

SvivaManager — Tue, 08 Sep 2015 16:02:38 GMT

I know this error - it appears only when you reach the templates screen through "my content".

It will work fine if you reach the templates screen through the map screen - Save a webmap, push the share button, choose to share it as an application and then you'll see the templates screen again and it will work fine.

I really hope ESRI found the solution already and planning on releasing a patch soon.. You don't need to be an expert to see that the URL of the webmap used inside a template is wrong when running it through "my content". They just forgot the "app" path in the URL. you can see it when using Fiddler.

Re: Portal - Configurable App Templates - Installed

GregoryMeyer — Tue, 08 Sep 2015 17:12:03 GMT

Thanks Sviva, that works. I can't believe I never approached it that way. Thank you!

Greg

Re: Portal - Configurable App Templates - Installed

JoeHershman — Thu, 12 Nov 2015 13:57:35 GMT

Toda Sviva Manager that approach works. Would be nice if the bug was fixed and you could follow the standard workflow, though.