Web map layer visibility randomly resetting

MapsAreFun — Thu, 09 Oct 2025 04:37:20 GMT

Hi everyone,

I’m hoping someone might be able to help me troubleshoot an issue I’m having with a web map.

I’ve created a web map in Enterprise Portal 11.3 that uses layers from multiple map services. I’ve configured the map so that the group layers are off by default, but the sub-layers are turned on by default. The map saves correctly with the visibility set as intended.

However, at random times the layer visibility resets, sometimes after a day, other times in less than a day. When this happens, all the layer visibility settings revert back to something different from what I saved.

I’ve tried saving the web map under a new name, but the issue still occurs.

I can’t share the web map because it contains some secured layers, but here are some of the services included in the map:
https://spatial-gis.information.qld.gov.au/arcgis/rest/services/Economy/MinesPermitsCurrent/MapServer
https://spatial-gis.information.qld.gov.au/arcgis/rest/services/Economy/MinesPermitsHistoric/MapServer
https://spatial-gis.information.qld.gov.au/arcgis/rest/services/PlanningCadastre/CoastalManagement/MapServer

Has anyone else experienced this, or know what might cause the visibility settings to change unexpectedly?

Thanks in advance for any advice or ideas

Re: Web map layer visibility randomly resetting

KnutSindreVale — Tue, 17 Mar 2026 16:43:49 GMT

Yes, we have experienced this, but only with services from one provider. Also using 11.3, but with plans to upgrade. Any update to this?

topic Re: Web map layer visibility randomly resetting in ArcGIS Enterprise Portal Questions

Web map layer visibility randomly resetting

Re: Web map layer visibility randomly resetting