topic Re: Portal home page does not load completely on Chrome Version 127.0.6533.73 in ArcGIS Enterprise Portal Questions

Portal home page does not load completely on Chrome Version 127.0.6533.73

Jamie_Leitch_CNF — Mon, 29 Jul 2024 18:38:00 GMT

I just noticed starting today that when I login to Portal on Chrome browser Version 127.0.6533.73, the home page does not load fully. The login seems successful, but the menu at the top does not show up. On Chrome version 127.0.6533.72 this did not happen. I'm seeing this in the console:

The link: https://chromestatus.com/feature/5083947249172480 seems to indicate some code change on July 30, 2024.

Anyone else have this issue, and if so, is there a fix coming?

thanks

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

BlakeTerhune — Mon, 29 Jul 2024 18:43:42 GMT

What version of Enterprise are you on?

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

ReeseFacendini — Mon, 29 Jul 2024 18:42:12 GMT

Please install the Portal for ArcGIS Application Display Patch either using the Check for Enterprise Updates tool, or by going to https://support.esri.com/en-us/patches-updates/2024/portal-for-arcgis-application-display-patch and downloading the correct version for your deployment.

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

JenniferMcFarland — Mon, 29 Jul 2024 18:42:12 GMT

Please see this knowledge base article. It has links to a patch based on what version of enterprise you are on. https://support.esri.com/en-us/knowledge-base/impact-of-google-chrome-and-microsoft-edge-127-updates--000032813

Hope this helps

Jenn

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

Jamie_Leitch_CNF — Mon, 29 Jul 2024 18:44:16 GMT

11.2

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

Craig_Lunde — Thu, 01 Aug 2024 13:28:07 GMT

@Jamie_Leitch_CNF Did installing the patch work for you? We are still getting the error after we installed the new Portal for ArcGIS Application Display Patch.

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

Jamie_Leitch_CNF — Thu, 01 Aug 2024 13:43:24 GMT

@Craig_Lunde yes it did work, but only after clearing the browser cache.

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

bthavara — Sat, 03 Aug 2024 17:13:24 GMT

Hi Craig,

Did this issue resolve for you ? We are still getting the error after we installed the new Portal for ArcGIS Application Display Patch and clearing the bowser cache does not seem to help either

Re: Portal home page does not load completely on Chrome Version 127.0.6533.73

Pei-SanTsai — Wed, 14 Aug 2024 22:06:06 GMT

I did apply the patch for 10.9.1. I'm having issue with the Chrome browser even after cleared out the web browser & relaunched the browser. I don't have issue with Edge. Edge is the default web browser at work, but we do have people using Chrome.