topic Re: Portal Map Viewer and Extent Options Fail in ArcGIS Enterprise Portal Questions

Portal Map Viewer and Extent Options Fail

ODWC_GIS — Mon, 08 Jul 2024 18:58:11 GMT

G'day, All!

Federated Enterprise 11.1, no 'reverse proxies'

Even while using Incognito Mode (cleared cache): Trying to Interact with Portal Items generally fails...

"Open in Map Viewer" results in a blank white screen. "Page Unresponsive"

"Open in Map Viewer Classic" usually results in a map containing the Item of Interest.

Settings > Edit Extent ...Results in a "Failed to Fetch" error.

Edit Extent in Portal

Has anyone else here encountered similar? Did you find a solution?

Re: Portal Map Viewer and Extent Options Fail

Dan_Brumm — Mon, 08 Jul 2024 19:49:08 GMT

Have you checked your datastore?

Re: Portal Map Viewer and Extent Options Fail

ODWC_GIS — Mon, 08 Jul 2024 20:38:51 GMT

In what way? I know it's there... I use ArcGIS Pro to publish things from it to the Portal&Server all the time.

Re: Portal Map Viewer and Extent Options Fail

Dan_Brumm — Tue, 09 Jul 2024 13:53:07 GMT

Sorry, I should have been more specific. Have you run a describe datastore? Whenever I run into issues where items are not displaying it usually comes down to the datastore being messed up. That message "Failed to fetch" can indicate the datastore is not happy.

I would run a describe datastore, I would also look at your Portal index and see how it looks.