topic Re: WMS service connection error in ArcGIS Portal 10.9 in ArcGIS Enterprise Portal Questions

WMS service connection error in ArcGIS Portal 10.9

NesmieianovViktor — Thu, 23 Nov 2023 23:02:30 GMT

ArcGIS Portal runs in a enterprise environment.
Web Adapter is installed on a separate Linux container.
version 10.9

In a corporate environment, there is an additional proprietary WMS service.
If I request
https://myserver.corporateserver/wms?service=wms&request=GetCapabilities
on the browser page, I get the correct response in xml format

When I try to add a service as an Url From Internet WMS(OGC) element, I see in the console that a request is being sent

https://myarcgisportal.corporateserver/arcgis/sharing/proxy?https://corporateserver/wms?

and this request returns error 500..

What needs to be configured to be able to add WMS services to ArcGIS Portal?

Re: WMS service connection error in ArcGIS Portal 10.9

A_Wyn_Jones — Fri, 24 Nov 2023 09:44:40 GMT

Hi @NesmieianovViktor,

Could you please ask your Portal admin to check whether the Proxy hosts have been restricted?
https://enterprise.arcgis.com/en/portal/10.9.1/administer/windows/restricting-the-portal-s-proxy-capability.htm

The machine where ArcGIS Portal is running may not have a connection to your WMS endpoint - this can be checked by using the checkURL function of Portal.

The URL may need to be added to the allowedProxy list or you may find there are some connectivity issues to the URL.

Hope this helps,

Re: WMS service connection error in ArcGIS Portal 10.9

NesmieianovViktor — Sat, 25 Nov 2023 12:42:33 GMT

The problem was solved by installing the additional organization certificate

arcgiswebadaptor/arcgis/portaladmin/security/sslCertificates

Re: WMS service connection error in ArcGIS Portal 10.9

Hal-AhmedShehata — Fri, 01 Dec 2023 16:45:57 GMT

I'm trying to use ArcGIS Online with WMS and having the same error. Obviously, I can't import certificates in AGOL. Any idea what can be done?