topic Re: ArcGIS Notebook Server Docker Client in ArcGIS Enterprise Portal Questions

ArcGIS Notebook Server Docker Client

CodyPatterson — Thu, 19 Oct 2023 15:35:19 GMT

Hey all,

I've been tasked with creating an ArcGIS Enterprise environment, and everything has been going pretty well, until I came upon the ArcGIS Notebook setup.

Past the downloads inaccurately listing the containers as Windows when they can only be ran on Linux systems, I was finally able to get the server federated and now I've been faced with this issue here:

Below is the system as well, this can be adjusted at will, machine blanked intentionally:

Nothing that I've done so far has resolved this, here are some things I have done:

Restarted Notebook Server

Closed and reopened Notebook

Ensured status health check is true

Ensured that I can access Notebook server through Web Adaptor

Ensured properties list useWindowsContainers - True

Ensured proper ports are open, 11443, 6443, and 7443 just to be safe

Followed docker and Mirantis installation thoroughly

Completely wiped server and restarted, twice

Something noted is that no containers are present:

Any help would be incredibly appreciated, I've heard that support calls are 6+ hours typically and wanted to reach out to the community before doing so.

Thank you in advance for any help!

Re: ArcGIS Notebook Server Docker Client

ReeseFacendini — Thu, 19 Oct 2023 16:15:21 GMT

What version of Enterprise / Notebook Server was installed?

Re: ArcGIS Notebook Server Docker Client

CodyPatterson — Thu, 19 Oct 2023 16:25:16 GMT

Great question, sorry for not including, both are version 11.1, ArcGIS Server Advanced, ArcGIS Notebook Standard.

Re: ArcGIS Notebook Server Docker Client

CodyPatterson — Fri, 20 Oct 2023 14:11:29 GMT

I've continued to troubleshoot, but to no avail, support may be the only option at this point.

Could this possibly be related to lack of computer hardware and shortage of resources? I imagine it may have a different error if that was the case, but I'm not sure.

Re: ArcGIS Notebook Server Docker Client

ReeseFacendini — Fri, 27 Oct 2023 17:52:05 GMT

What is the version of Windows Server NB is being installed on?

Re: ArcGIS Notebook Server Docker Client

CodyPatterson — Wed, 01 Nov 2023 19:42:08 GMT

I apologize, but I'm not sure what the NB would be referring to, if Notebooks, it is 11.1. I've also reached out to support, and at this point Docker is working, but now am facing issues to find where the /arcgis/home the docker is referencing. Support is gathering more info.

Re: ArcGIS Notebook Server Docker Client

JonathanTraut — Fri, 12 Jan 2024 14:35:55 GMT

Is the Docker Engine service running?

Re: ArcGIS Notebook Server Docker Client

CodyPatterson — Fri, 12 Jan 2024 18:00:37 GMT

Hey @JonathanTraut

This was eventually resolved by doing a complete uninstallation and reinstallation of all server machines.

I appreciate your question though!