topic Re: Error &quot;Overwrite Web Layer&quot; - Unable to retrieve information for existing item: json in ArcGIS Enterprise Portal Questions https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-quot-overwrite-web-layer-quot-unable-to/m-p/1298271#M13690 <P>When you say:</P><P><SPAN>"We have changed the the credentials to the connection is why we are overwriting."</SPAN></P><P><SPAN>Have you tried changing the item owner to match the credentials?&nbsp; You can't overwrite layers you don't own.&nbsp; At least that's been my experience, as admin in portal or online.</SPAN></P> Mon, 12 Jun 2023 19:04:38 GMT DavidColey 2023-06-12T19:04:38Z Error "Overwrite Web Layer" - Unable to retrieve information for existing item: json https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-quot-overwrite-web-layer-quot-unable-to/m-p/1297615#M13683 <P>post deleted.&nbsp;</P> Mon, 12 Jun 2023 19:43:49 GMT https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-quot-overwrite-web-layer-quot-unable-to/m-p/1297615#M13683 ShariF 2023-06-12T19:43:49Z Re: Error "Overwrite Web Layer" - Unable to retrieve information for existing item: json https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-quot-overwrite-web-layer-quot-unable-to/m-p/1298271#M13690 <P>When you say:</P><P><SPAN>"We have changed the the credentials to the connection is why we are overwriting."</SPAN></P><P><SPAN>Have you tried changing the item owner to match the credentials?&nbsp; You can't overwrite layers you don't own.&nbsp; At least that's been my experience, as admin in portal or online.</SPAN></P> Mon, 12 Jun 2023 19:04:38 GMT https://community.esri.com/t5/arcgis-enterprise-portal-questions/error-quot-overwrite-web-layer-quot-unable-to/m-p/1298271#M13690 DavidColey 2023-06-12T19:04:38Z