topic Re: Create feature layer in ArcGIS Portal missing in ArcGIS Enterprise Portal Questions

Create feature layer in ArcGIS Portal missing

OlovMelin — Fri, 10 Jan 2020 13:02:00 GMT

Hello!

I have ArcGIS Enterprise 10.7.1 installed. It's an single machine deployment with ArcGIS Server federated and choosen as hosting server. It was an test-enivorment with test-licenses until last week. Updated with buissness licenses and everything checked green. However when I try create new feature layer in portal there are no options for that;

It suppose to look like this;

My user i admin and creator.

Any ideas on whats wrong?

/Olof

Re: Create feature layer in ArcGIS Portal missing

JonathanQuinn — Sat, 11 Jan 2020 00:37:44 GMT

What happens if you try to upload a zipped shapefile or file geodatabase? Do you get the option to create a hosted feature service? If you validate the federated/hosting server in the Portaladmin API, does it indicate that it's a hosting server and is validating the ArcGIS Data Store?

Re: Create feature layer in ArcGIS Portal missing

DeanMoiler — Mon, 13 Jan 2020 17:17:53 GMT

Hi Olov,

You may need to update the license in the AGS data store using command line if you've not already? Could be a license conflict, though I would have thought it would still function with the test licenses unless they've expired.

updatelicense

Cheers,

Dean

Re: Create feature layer in ArcGIS Portal missing

OlovMelin — Tue, 14 Jan 2020 13:58:46 GMT

Upload zipped shapefiles works lika a charm. No problem.

Validating hosting server in portaladmin i successful, including arcgis datastore.

Re: Create feature layer in ArcGIS Portal missing

OlovMelin — Tue, 14 Jan 2020 14:01:14 GMT

Hi! Yeah, first thing I did after update licenses was to update datastore with the updatelicense-tool.

I think I remember this happening before in an other enviroment. Guess I worked it out by unfederating server. But that's not a great option now as users have a bunch of items uploaded to the portal.

Re: Create feature layer in ArcGIS Portal missing

AshtonWoodrow1 — Wed, 15 Jan 2020 14:07:28 GMT

Can confirm this literally just happened on my portal as well. Federated 10.7.1 with datastore. Uploaded several hosted layers. Everything was working fine. One of the hosted layers became totally unresponsive and unuasable last night. Decided to create a new duplicate layer to test. Publishing failed. Attempted to create a very simple point layer through the create content utility in portal. Here are my options:

Any help would be appreciated. I also recently updated my license but also did the updatelicense.bat. I also recently installed the patch for 10.7.1 but the problems did not start immediately. The first notice of issues was after I published a hosted feature layer. The service checked out ok after publishing and I ran a few tests with it. While trying to set the extent through the settings page the service became totally unresponsive.

Re: Create feature layer in ArcGIS Portal missing

AshtonWoodrow1 — Wed, 15 Jan 2020 18:37:50 GMT

Ended up getting the item deleted successfully from the portal. We verified server and datastore in the process. Everything was fine. Still no "layer" option in create content menu. The portal services was restarted during the item deletion.

Re: Create feature layer in ArcGIS Portal missing

AshtonWoodrow1 — Wed, 15 Jan 2020 21:31:15 GMT

Update on this, publishing layers from ArcGIS pro is unaffected. I have been able to publish several feature layers and image layers.

Re: Create feature layer in ArcGIS Portal missing

OlovMelin — Thu, 16 Jan 2020 09:12:20 GMT

Hi Ashton! It might be a problem with SSL (as usual), but i'm not sure. The weird thing is that portal should not be able to validate arcgis server or datastore if there is something wrong with SSL.

Re: Create feature layer in ArcGIS Portal missing

AshtonWoodrow1 — Fri, 24 Jan 2020 20:42:56 GMT

Olov,

I think you were right. I hope you get this message before you get too far along. I looked deeper at the http requests and found that there were a few calls to https://machine_name.subdomain.domain.com:6443/arcgis . I'm pretty sure that using the FQDN for service URL's was the documented workflow for federating the server and setting up the web adaptors but it seemed to be the source of the errors in my case.

Reaching the site from web was done by going to the "short name" (https://machine_name.domain.com) and the SSL cert was issued in the same format. We were forcing HTTPS not only through portal but also through the webadaptor. Bindings were only configured for port 443 and there was no SSL cert for the FQDN.

Now that I'm typing this up I did remember reading somewhere that portal and server need to be able to communicate through port 80 (on the back end). I just realized I probably could have added an HTTP binding to port 80 in IIS, but since we had 6 maps, 10 hosted feature layers, and fresh backups/snapshots of everything I chose to:

update the host file entry with the "short name"
un-federate the server
uninstall web adaptor
reinstall web adaptor referencing "short name"
re-federate server using the "short name"

Everything has been working great but before you go breaking federation just realize that there are consequences. Usually you break the link between the maps and the layers (but that can be fixed with AGO Assistant) but in our case it created replicas of the hosted feature layers that either had to be synchronized or downloaded and republished.

If I were you I would test the port 80 binding first (which is what I probably should have done) before you consider breaking federation. If you go the repair through AGO Assistant route just be warned you will get no support for the tool through basic support channels. It's kind of a high level tool and and can break lots of things if you use it wrong. Make sure to make backups and take snapshots!

Re: Create feature layer in ArcGIS Portal missing

JonathanQuinn — Fri, 24 Jan 2020 22:36:43 GMT

FYI port 80 is not required for communication between Portal and Server. In fact, starting at 10.6.x or 10.7.x, Portal and Server moved to only support HTTPS by default. You need to opt-in to HTTP.

Portal and Server can communicate via a self-signed certificate, which is the default for any deployment created using the AEB, or manually as long as you use the internal URLs for the admin URL and private portal URL. My assumption is that the CN mismatch caused this issue more than anything else.

Re: Create feature layer in ArcGIS Portal missing

nicogis — Thu, 12 Mar 2020 11:18:13 GMT

This is a problem certificates. You need check self certificates and CN then if you need change admin url you can do in https://mymachine.domain.com/portal/sharing/rest/portals/0123456789ABCDEF/servers.

In portal check portal properties https://mymachine.domain.com :6443/arcgis/admin/security/config

Re: Create feature layer in ArcGIS Portal missing

OlovMelin — Thu, 12 Mar 2020 11:30:01 GMT

Problem solved with the right server and root certificates. After import the function pops up in portal . Thanks for all the help and answers.

Re: Create feature layer in ArcGIS Portal missing

ThomasPuthusserry — Sun, 14 Jun 2020 07:55:34 GMT

Hi Olov

I too face same issue:

I am using ArcGIS Enterprise 10.8. I have Portal, Server (federated and hosted) and Datastore. Everything works except, I can't see the 'Create Feature Layer' in Portal. I can import shapefile and that creates a hosted feature layer.

I am using a wild card SSL in the server from CA. I have imported the SSL root, intermediate and existing server certificate (wildcard from CA) and updated the Web Server SSL Certificate in both Portal and Server using the wildcard certificate.

I have also updated the SSL in Datastore following the steps here.

I still have no success. Any suggestions highly appreciated.

If screenshots needed, I can provide.

Re: Create feature layer in ArcGIS Portal missing

TomMerhige — Thu, 23 Jul 2020 13:11:49 GMT

Are there any security protocols in place that could be restricting the portal's proxy capability? You may be able to check this by following the steps in this documentation to view the portal's security configuration:

Restricting the portal's proxy capability—Portal for ArcGIS | Documentation for ArcGIS Enterprise

Re: Create feature layer in ArcGIS Portal missing

Irina_Rakhimova — Thu, 19 Nov 2020 02:05:42 GMT

Hi Thomas,

Not sure if you are still facing the issue, however wanted to share our way of resolving it. As @TomMerhige pointed out, our deployment had allowedProxyHosts restriction applied which, in fact, included Hosting ArcGIS Server machine name. However, "Create Feature Layer" option was still missing. SSL certificates were all valid and trusted across entire deployment.

When running network trace on clicking Create button, we noticed 400 response with Invalid URL error referencing Portals' sharing proxy call to ArcGIS Hosting Server:6443 url.

Request URL:

"https://portal.services.esriaustralia.com.au/portal/sharing/proxy?https://lea-agshosting.services.esriaustralia.com.au:6443/arcgis/admin/data/findItems?managed=true&f=json&token=iQBYSO2kN2vX_zbFulgdgvJYk7VVy3R-yUC94q2ZmAqjdjTIcoNL_7HWDu-Xg25fr_x74Pg2dvH-Winu0t0BB11TsY0FMKggk6m8-PGupz476m7SG2WnpKWjO8oUR7j9Z5vXiBh1MI26lvbo_3WUGFvIDMCQbrJ8hzCWxaeqoMsjIr96Ywn3WIfBYFQXwfKzpR5XT3EdNAVfWkvByroTtWDGthoGlxe03FJXPy7qzf8."

To resolve: Even though allowedProxyHosts had hosting Server's entry included, we added it again copying the value from the failed request in Network trace: lea-agshosting.services.esriaustralia.com.au

Hope this helps!

Irina.

Re: Create feature layer in ArcGIS Portal missing

StuartMellanby — Thu, 13 May 2021 14:33:26 GMT

We saw the same issue. No create layers and more page in the content page. When loading the content page there was a 500 error in a /porta/sharing/proxy call to the server machine. Portal logs showed unable to find valid certification path to requested target.

fix: imported app gateway cert root and intermediate into portal and server. problem cured.

Re: Create feature layer in ArcGIS Portal missing

Dong-heeKim — Thu, 15 Jul 2021 01:09:13 GMT

I allowed Proxy and configured root certificate in Portal, Server, DataStore. But I can't slove...

I have the problem that create feature layer, tile layer button missing.

Re: Create feature layer in ArcGIS Portal missing

MohammedAlHamimi — Thu, 28 Oct 2021 04:10:21 GMT

glade that issue been solved. I have the same issue, could you explain more how to solve this issue, please?

Re: Create feature layer in ArcGIS Portal missing

FrédéricPRALLY — Fri, 03 Dec 2021 15:23:33 GMT

Hi,

I solve this issue restarting Portal for ArcGIS Windows services.

Hope this help you,

Best regards,

Fred