topic How does collaboration actually communicate from Portal to AGOL? in ArcGIS Enterprise Portal Questions

How does collaboration actually communicate from Portal to AGOL?

GWaltersOZ — Fri, 07 May 2021 01:31:18 GMT

Hi,

we have set up Portal to ArcGIS Online collaboration so we understand that it communicates between the two however, we do not understand how it does it.

Our internal server is behind a firewall. The services themselves cannot be reached publicly, so could someone describe the ports etc. that are actually used to send the sync packets please?

This is vital for us to present to our security team. Otherwise it is being viewed as some dark magic and can't be trusted.

Thanks,

Gareth

Re: How does collaboration actually communicate from Portal to AGOL?

JayantaPoddar — Fri, 07 May 2021 09:18:03 GMT

Please check if Architecting the ArcGIS System: Best Practices and How distributed collaboration works provides some relevant information.

Frequently asked questions about distributed collaboration may answer some of your questions like

When collaborating between ArcGIS Enterprise and ArcGIS Online, what changes are required to my network's firewall?

In this configuration, all communication is initiated by the ArcGIS Enterprise portal. As such, network firewall rules must support outbound communication over port 443.

Re: How does collaboration actually communicate from Portal to AGOL?

GWaltersOZ — Thu, 20 May 2021 00:07:58 GMT

Thanks @JayantaPoddar for the note. I am trying to get something more than the port 443 comment if there is any.

For example, what does it actually send across? Is it just blocks of JSON in each message? Is the data encrypted in the send?

We understand how our applications use API's to send data but this syncing process is not something I seen much about. It is important for our security teams to understand so they know we are sending data securely between the two systems.

Re: How does collaboration actually communicate from Portal to AGOL?

JayantaPoddar — Thu, 20 May 2021 04:18:00 GMT

Please get in touch with the Esri Technical Support. They should be able to guide you through the process.

Re: How does collaboration actually communicate from Portal to AGOL?

KrishnaVenattu — Fri, 07 Jul 2023 12:46:30 GMT

@GWaltersOZ,

Did you get to the bottom of this? I'm trying to set up the NSG/firewall rules between ArcGIS Portal in DMZ with internal ArcGIS Enterprise (both on v11.1) for using distributed collaboration. Though this talks about out bound access for communication between enterprises via 443 but not detailed enough to create the firewall rules. Any additional info would be really useful. Thanks

Re: How does collaboration actually communicate from Portal to AGOL?

GWaltersOZ — Tue, 18 Jul 2023 23:51:15 GMT

HI @KrishnaVenattu ,

No. The support tech talked about how to set it up. Sorry I couldn't give you any more details.