topic Re: Developer Account Extensions in Developers Questions

Developer Account Extensions

AmyKlug — Thu, 12 Sep 2019 16:11:57 GMT

When logging in to the ArcGIS Developer account, where can you find the extensions such as Image Analyst?

Re: Developer Account Extensions

ChristianWells — Thu, 12 Sep 2019 17:00:04 GMT

The extension should be enabled by default if being used through ArcGIS Pro:

https://developers.arcgis.com/documentation/core-concepts/licensing-and-deployment/

When say logging into the Developer Account are you referring to MyEsri or ArcGIS Online? Are you just looking to get started using the tool or just to view the licenses assigned to you?

Re: Developer Account Extensions

AmyKlug — Thu, 12 Sep 2019 17:15:55 GMT

We have a developer professional license and would like to test image analyst with ArcGIS Pro but have no idea how to access it, it is not in our authorizations or downloads.

Re: Developer Account Extensions

ChristianWells — Thu, 12 Sep 2019 18:01:14 GMT

The extension should be enabled for you automatically. Can you log into ArcGIS Pro and try the two following steps?

Do you see Image Analyst in the Licensing page? https://pro.arcgis.com/en/pro-app/get-started/use-extensions-in-arcgis-pro.htm
If so, can you access one of these tools in ArcGIS Pro? https://pro.arcgis.com/en/pro-app/help/analysis/image-analyst/complete-list-of-arcgis-image-analyst-extension-geoprocessing-tools.htm

Re: Developer Account Extensions

AmyKlug — Thu, 12 Sep 2019 18:11:29 GMT

We access Pro via license manager. If we sign in to Pro via arcgis online using our developer AGOL account is that when the extension will show up in Pro?

Re: Developer Account Extensions

ChristianWells — Thu, 12 Sep 2019 18:22:11 GMT

Correct, you will need to login in with the ArcGIS Online login you used with the Developer Subscription.

Re: Developer Account Extensions

AmyKlug — Mon, 16 Sep 2019 20:50:00 GMT

We had not luck with that. I had her, in Pro, log into https://arcgis.com using her professional developer account and try and check out image analyst and it was till grayed out. Do we need to connect accounts or something?

Re: Developer Account Extensions

ChristianWells — Mon, 16 Sep 2019 20:52:18 GMT

Thank you for trying this Amy, do you mind if we get a Tech Support case created for you so we can get this resolved?

Re: Developer Account Extensions

AmyKlug — Mon, 16 Sep 2019 20:53:16 GMT

I had one more thought. We are connected to a license manager as well. do we need to deactivate that?

Re: Developer Account Extensions

ChristianWells — Mon, 16 Sep 2019 20:57:59 GMT

Yes, the license option should be set to 'Named User License'