Error handling service request: Could not initialize service 'Utilities/PrintingTools.GPServer'

HaoHu — Mon, 30 Apr 2018 05:19:12 GMT

All the Geoprocess Service on my ArcGIS Server are not running properly. For example, when I click the PrintingTools under Utilities, I got the following error,

Error: Error handling service request : Could not initialize service 'Utilities/PrintingTools.GPServer'.
Code: 500

Then, I went to ArcGIS Server Manager and tried to restart the PrintingTools (Geoprocessing Service), I got the following error,

Service failed to start

Utilities.PrintingTools.GPServer:
RMMS-SERVER13.AD.UILLINOIS.EDU
Service containing process crashed for 'Utilities/PrintingTools.GPServer'.Please see if an error report was generated in 'C:\arcgisserver\logs\RMMS-SERVER13.AD.UILLINOIS.EDU\errorreports'. To send an error report to Esri, compose an e-mail to ArcGISErrorReport@esri.com and attach the error report file.

I further opened the error report and here is the summary,

Did anyone see the similar issue before? Please help!

Re: Error handling service request: Could not initialize service 'Utilities/PrintingTools.GPServer'

TomWeisenberger — Wed, 20 Jun 2018 22:18:12 GMT

Having the same problem here. It just started out of nowhere. Dump file shows the same server OS Version, may be related to a Windows Update.

I opened a support case with Esri, will post any resolution. Hao Hu did you get this resolved?

topic Re: Error handling service request: Could not initialize service 'Utilities/PrintingTools.GPServer' in Developers Questions

Error handling service request: Could not initialize service 'Utilities/PrintingTools.GPServer'

Re: Error handling service request: Could not initialize service 'Utilities/PrintingTools.GPServer'