topic Re: Problems with the Windows 8.1 platform in Data Management Questions https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80492#M4680 <HTML><HEAD></HEAD><BODY><P>switch antivirus programs would be my first avenue</P></BODY></HTML> Mon, 12 Oct 2015 18:09:50 GMT DanPatterson_Retired 2015-10-12T18:09:50Z Problems with the Windows 8.1 platform https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80491#M4679 <HTML><HEAD></HEAD><BODY><P>Hello:</P><P></P><P>I am working with the windows 8.1 platform on my ASUS laptop. I am also using ArcMap 10.3. Three different times during the last six months my laptop has begun to have an increasing number of file management problems to the point that I have had to bring the laptop in to get it fixed. The file management problems have never seemed to be related to the use of ArcMap.</P><P></P><P>The tech has had to remove all of the software and re-install windows. I have then had to re-install all of the other software including ArcMap 10.3. The tech has never found any viruses or other unwanted files. He has only found that a number of the windows files have be corrupted.</P><P></P><P>The tech has suggested that the problem might be related to my Kaspersky combination internet security/anti-virus software. He has recommended an anti-virus only program for protection. I am now considering what to do. The problem has repeatedly set me back on my map making.</P><P></P><P>Any suggestions?</P><P></P><P>Thanks,</P><P></P><P>Mel</P></BODY></HTML> Mon, 12 Oct 2015 17:34:23 GMT https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80491#M4679 MelvinShuster 2015-10-12T17:34:23Z Re: Problems with the Windows 8.1 platform https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80492#M4680 <HTML><HEAD></HEAD><BODY><P>switch antivirus programs would be my first avenue</P></BODY></HTML> Mon, 12 Oct 2015 18:09:50 GMT https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80492#M4680 DanPatterson_Retired 2015-10-12T18:09:50Z Re: Problems with the Windows 8.1 platform https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80493#M4681 <HTML><HEAD></HEAD><BODY><P>Thanks Dan. I will try that.</P></BODY></HTML> Tue, 13 Oct 2015 19:04:26 GMT https://community.esri.com/t5/data-management-questions/problems-with-the-windows-8-1-platform/m-p/80493#M4681 MelvinShuster 2015-10-13T19:04:26Z