topic Re: Database connection does not exist or is not supported, when creating any rastert in Data Management Questions

Database connection does not exist or is not supported, when creating any rastertype

NathanKirby — Wed, 07 Jul 2010 15:58:15 GMT

environment : ArcInfo 10 - ArcSDE 10 64bit - SQL2008 R2 64bit - Win 7 Pro 64bit
[ATTACH=CONFIG]1606[/ATTACH]
Below is the message from trying to create a empty raster mosaic. I can create point, poly, and table type layers.

Messages
Executing: CreateMosaicDataset "Database Connections\ogdbismarck43_EdnSDE.sde" test "GEOGCS['GCS_North_American_1927',DATUM['D_North_American_1927',SPHEROID['Clarke_1866',6378206.4,294.9786982]],PRIMEM['Greenwich',0.0],UNIT['Degree',0.0174532925199433]];-400 -400 1000000000;-100000 10000;-100000 10000;8.98305509728916E-09;0.001;0.001;IsHighPrecision" # #
Start Time: Wed Jul 07 11:13:16 2010
ERROR 000622: Failed to execute (CreateMosaicDataset). Parameters are not valid.
ERROR 000732: Output Location: Dataset Database Connections\ogdbismarck43_EdnSDE.sde does not exist or is not supported
...
Failed to execute (CreateMosaicDataset).
Failed at Wed Jul 07 11:13:16 2010 (Elapsed Time: 0.00 seconds)

any type of raster gives the same error. the connection is good and i can create other layers just not raster mosaics.

any suggestions or things to check would be great.
thanks
njkirby

Re: Database connection does not exist or is not supported, when creating any rastert

SimonWoo — Thu, 08 Jul 2010 15:54:32 GMT

Hi njkirby,

We have a few questions about your issue.
- Can you create a "raster dataset" or "raster catalog"? Or is it just the mosaic dataset that is not being created?
- Are there any errors in the SDE error log?
- Did you change the ArcSDE DBTune raster_storage parameter?

Simon W.

Re: Database connection does not exist or is not supported, when creating any rastert

NathanKirby — Thu, 08 Jul 2010 16:10:22 GMT

Simon

1. i get the same error message when i try and create a raster dataset or raster catalog.
2. no errors in the log.
3. default install - used the default settings for the dbtune, no changes where made.

thanks
nathan

Re: Database connection does not exist or is not supported, when creating any rastert

SimonWoo — Thu, 08 Jul 2010 17:21:19 GMT

Thank you for the quick response Nathan.

We are going to take you exact Desktop-OS-SDE configuration and try to reproduce this in-house.

However for immediate attention, you will probably want to contact Support. This allows ESRI to log your incident, contact you for additional information, and even trace what is going on within your system. The toll free number for Support is 1-888-377-4575.

Thanks,
Simon W.

Re: Database connection does not exist or is not supported, when creating any rastert

SimonWoo — Thu, 29 Jul 2010 19:29:36 GMT

We have tried this test with SQL Server 2008 R2, and we still create a mosaic dataset\raster dataset\raster catalog. The only thing we can think of is that it may be some sort of configuration issue. I hope that you have already contact Support about this issue. We will probably need to look at this more in-depth.

Thanks,
Simon W.

Re: Database connection does not exist or is not supported, when creating any rastert

MattSimmons — Tue, 29 Mar 2011 16:25:09 GMT

Did you ever get a resolution on this? I'm having the exact same problem...

Re: Database connection does not exist or is not supported, when creating any rastert

JakeSkinner — Wed, 30 Mar 2011 15:19:15 GMT

1. Can you try creating the mosaic dataset as a different user other DBO? For example, create a user called 'test' in SQL Server Management Studio and grant the following permissions:

CONNECT
CREATE TABLE
CREATE FUNCTION
CREATE PROCEDURE

http://resources.arcgis.com/content/kbase?fa=articleShow&d=34639

Connect as the 'test' user in ArcCatalog and try to create the mosaic dataset.

2. Was this database upgraded from a previous version of SQL Server? If so, check to make sure the compatibility level is set to 100 by opening SQL Server Management Studio > right-click on database > Properties > Options.

Re: Database connection does not exist or is not supported, when creating any rastert

AlexeyTereshenkov — Sat, 23 Apr 2011 07:47:29 GMT

Hi all,

I have never experienced this on my own, but I've heard from others that copying the .sde connection file (.sde file that is stored in user folder, i.e., documents and settings on XP / Users on Win7) to another folder, which will be easily accessible (for example, C:\GISData) and will not contain spaces, might help.

Re: Database connection does not exist or is not supported, when creating any rastert

CiaranDoyle — Mon, 21 Nov 2011 02:28:09 GMT

Nathan Kirby - I am encountering the same issue.

Did you - or anyone else - ever resolve this problem?

Re: Database connection does not exist or is not supported, when creating any rastert

CiaranDoyle — Mon, 21 Nov 2011 03:51:24 GMT

Found out what was causing my problem.

It pre-dates my time here but in order to minimise the size of the DB backup, the raster filegroup was set to read-only within our environment. This was preventing any kind of raster data upload from succeeding.

Discovered by consulting the dbo.sde_dbtune table and properties of the database (SS Management Studio>Right-click on DB>Properties>Filegroups)