topic Re: ArcGIS 10.5.1 slow perfomance in Data Management Questions

ArcGIS 10.5.1 slow perfomance

TunrayoAlabi — Wed, 06 Sep 2017 14:54:32 GMT

I updated to ArcGIS 10.5.1 on Windows 7 Professional. I am experiencing slow connections with data on ArcMap. When I click on any item on the table of content to change color etc, the response is extremely slow which was not the case when on 10.4 or 10.5. Does anyone have a clue why it might be so?

Re: ArcGIS 10.5.1 slow perfomance

MichaelHewitt — Wed, 27 Sep 2017 21:31:56 GMT

Same, with one exception. I am running Windows 10 Pro. The computer is a Dell Precision M6500.

ArcMap, in general, takes a long time to load (before choosing MXD). Upwards of 1-2 minutes. If opening from MXD it's more like 2-3 minutes. Forget it (10 minutes or never) if one of the basemaps from the internet is inaccessible. Did not have this problem in 10.3.x. If a source was disconnected, it would show a red "!" and be done with it.

Just a little background, I am not a noobie. I have been using ArcGIS since ArcView 3.x. I know all the common tricks and tweaks to get the program to run quicker as suggested by ESRI several tutorials throughout the years. Also, I understand latency on local computer vs. network (domain) sources.

Some specifics when I get into an MXD and/or build a brand new MXD:

Opening properties on any layer in the table of contents takes 30-60 seconds (regardless of source)

Zoom to layer in the table of contents takes 30-60 seconds and goes unresponsive (regardless of source)

Zooming back to the previous extent... same as above...

Georeferencing goes unresponsive for at least 2 minutes when adding the first control point, after that unresponsive for 30-60 seconds for each additional point. The source is a network drive in most cases.

Editing is the same latency as georeferencing. Shapefile and geodatabase alike.

I haven't upgraded the other computers in the office (newer Dell Precisions) from 10.3.1 because 10.5.1 is unusable due to the speed of simple tasks. My computer is always the "litmus test." If the new version works on my computer is usually works on the others.

Re: ArcGIS 10.5.1 slow perfomance

Asrujit_SenGupta — Thu, 28 Sep 2017 04:03:42 GMT

ArcMap, in general, takes a long time to load (before choosing MXD). Upwards of 1-2 minutes.

This itself indicates something is wrong. I know you mentioned that you have tried all the common tricks and tweaks, but it will help if you list what all steps have you tried till now. So that if you missed something, others can chip in..

Re: ArcGIS 10.5.1 slow perfomance

MichaelHewitt — Thu, 28 Sep 2017 15:49:09 GMT

Tried everything here... https://community.esri.com/external-link.jspa?url=https%3A%2F%2Fblogs.esri.com%2Fesri%2Fsupportcenter%2F2012%2F06%2F07%2…

Also, in the past the background geoprocessing program was quirky, so I didn't bother installing it until today. It didn't do anything to help.

Re: ArcGIS 10.5.1 slow perfomance

JochenSchubert — Thu, 02 Nov 2017 00:15:01 GMT

Have you guys had any success in fixing your issue? I too am experiencing really slow performance.

I installed ArcMap 10.5.1 on Win10 Pro on a brand new machine, no previous version on the HDD. Arc loads fairly fast, probably faster than with previous versions (my new machine is also much faster), but when I try to select a bunch of features from a .shp file the whole process grinds to a hold.

So far I have tried setting the TEMP folder to c:/Temp and I reset the %APPDATA%\ESRI folder. but neither of those worked.

Re: ArcGIS 10.5.1 slow perfomance

MichaelHewitt — Fri, 03 Nov 2017 16:42:53 GMT

Not really, no. Like I said, I tried the typical "speed up" recommendations from the support blog. For my typical tasks, the speeds are in a tolerably slow range. I have not upgraded my other computers from 10.3.1. They still seem to work properly. If it ain't broke...

I predominately use shapefiles from a shared drive on our domain network. Some are from a CD or a local drive depending on the MXD. There is one SDE geodatabase we use so we can all edit certain layers at once. Source and type don't seem to matter much in my tests.

Except, I know it is touchy with certain IMS basemaps, especially if they are down (ArcMap 10.5.1 will grind on forever in an unresponsive state until I forcefully crash it). Ours come from a server at Penn State University. I can tell when their servers (or at least IMS services) are down because certain MXDs will be completely locked up when I try to open them. Also, make sure you don't have old ESRI basemaps. It's best to delete them from your MXD and reload them with the add button. Seems like the "time out" sequences are broken for IMS basemaps, but what do I know...

Re: ArcGIS 10.5.1 slow perfomance

JochenSchubert — Thu, 09 Nov 2017 22:33:29 GMT

Ahh, too bad. All my data is on my local drive and I don't even have any basemaps on. And yet still ridiculously slow. Might have to call a service tech when I get the chance. I'll report back when I find out more...

Re: ArcGIS 10.5.1 slow perfomance

BrianWilson — Sun, 19 Nov 2017 04:55:54 GMT

My situation is slow starts too.

It now takes over FIVE MINUTES to start ArcMap on Windows 10 Pro "Start" means launching -> Splash screen says "Initializing" for about 3 minutes and then "Loading Document" for another 2 minutes. (It's not loading an MXD, not sure what "document" it's loading)

On the same computer I can launch ArcGIS Pro in 12 seconds.

I can launch ArcCatalog in less than 4 seconds.

I can launch QGIS 2.18 in under 5 seconds.

Only ArcMap has problems.

Fortunately once it's launched, ArcMap performance is fine.

I use this machine for testing and learning at home. If I had this problem at work it would a critical issue and I'd be on the phone.

This morning I launched ArcMap and while I was waiting I launched ArcGIS Pro 2.0, it told me there was an update, I downloaded and installed the update, and relaunched Pro, then started a new project. All while waiting for ArcMap to start! Sometimes I move on to another task and forget that ArcMap is actually launching.

I had a personal license (single use) Advanced level on this machine. Today I tried switching it out for my

developer license (single use) Basic level copy of 10.6 pre-release. NO CHANGE

When I first set the machine up back in September it was fine. After using it for a couple weeks it slowed down.

Tried everything here : Troubleshooting Slow Performance in ArcGIS Desktop | Support Services Blog

1. Rebooting Well of course, it's been a couple months so I have rebooted many times, NO CHANGE

2. Meeting minimum requirements: YES -- Windows 10 Pro, Intel Core i9 with 10 cores, 512GB NVME drive, 64GB of RAM

3. Is the behavior MXD specific? No, it happens before loading an MXD

4. Is the behavior data specific? NO see #3

5. Does this happen on other machines? Not on the 2 other Windows 7 machines I use.

6. Does this happen if you log in with a different User Profile? YES, tried this today NO CHANGE

7. Does this happen with local data? Not an issue since it happens before loading a map.

8. Rename your local template. NO CHANGE

9. Are you up to date with service packs. YES

10. Is My Documents on a local drive? YES, and it's a fast NVME drive.

11. Check for 3rd party tools. NONE

12. Are you using a continual virus scan? NO

13 Do you have any drivers that need updating? Checked NVIDIA driver, it's up to date. Tried turning off hardware acceleration in ArcMap, too, no change.

14. Redirect your temporary folders and optimize your Virtual Memory

Set TMP and TEMP to C:\Temp NO CHANGE (they were on C: already so I did not expect any change)

I don't understand the other part of this suggestion and think it might be a pre Win 10 thing:

Under performance, click Settings.
Click Advanced.
For Virtual Memory, select Change.
Select System managed size > OK.

Open to more suggestions -- thanks --

Brian

Re: ArcGIS 10.5.1 slow perfomance

AlanTonkin — Thu, 25 Oct 2018 14:44:37 GMT

I started experiencing the same poor performance with my 10.5.1 installation. I don't recall at what point it became that way but today I un-installed 10.5.1 and installed 10.6.1

Unfortunately this hasn't helped in the slightest. I have a very powerful laptop and have done everything that you tried as well and still it takes close to 2 minutes on the "Initializing Application" part.

I am out of ideas. This is annoying as I use ArcMap on a daily basis.

Brian did you ever resolve your performance issues?

Re: ArcGIS 10.5.1 slow perfomance

MichaelVolz — Thu, 25 Oct 2018 14:57:15 GMT

Does this home machine get automatic Windows updates? If so, maybe a windows update caused this issue. You can compare you the Windows updates installed on your office computer compared to your home computer and see if there is a difference and work from there.

Re: ArcGIS 10.5.1 slow perfomance

AlanTonkin — Thu, 25 Oct 2018 15:02:35 GMT

This is my work laptop, don't have a home machine. It is WIndows 10 Pro that is always kept up-to-date with Windows updates.

Re: ArcGIS 10.5.1 slow perfomance

MichaelHewitt — Fri, 26 Oct 2018 21:21:14 GMT

It's poor service on ESRI's part to not get involved with this thread that has been going on for over a year.

However, I have remained at 10.4.1 and haven't had the problems you are all experiencing. Perhaps it has to do with a computer component we have in common.

I was having my problems on a Dell Precision 7720. Here are the specs (can be found in the properties of "This PC" and a graphics card settings icon in the system tray):

Processor: Intel(R) Xenon(R) CPU E3-1505M v6 @3.00GHz

Operating System: Windows 10 Pro 64bit

RAM: 16GB

Graphics Card: Intel(R) HD Graphics P630

Actually, as I was typing my processor specs this blog recognized other blogs that had the same processor specs mentioned in it. It may lead you down a helpful bunny hole.

As for me, I am staying at 10.4.1 until they develop ArcGIS Pro to the point where most of the tools work. Right now, the only thing that doesn't work well is mosaics in ArcGIS Pro. Most of the other tools we use function just as well or better than ArcGIS 10.4.1. I heard through the grapevine that the plan to abandon the ArcGIS Desktop line anyway.

Re: ArcGIS 10.5.1 slow perfomance

MichaelHewitt — Fri, 26 Oct 2018 21:35:02 GMT

I was just reading a few other responses I wrote on this thread last year. I originally installed 10.5.1 on a Dell M6500, my old computer. Since then I was approved to get a new computer and I was participating on another thread to report that 10.5.1 was just as slow on my "brand new dell computer".

I was able to get ArcGIS Desktop 10.4.1 from our software manager and it seemed to fix my slowing issues. I honestly don't think there is much of a difference between 10.4.1 to 10.5.x to 10.6.x or whatever they have today. Here's the "what's new" article What's new in ArcMap—ArcGIS Help | ArcGIS Desktop, I don't use any of these features...

Re: ArcGIS 10.5.1 slow perfomance

BrianWilson — Fri, 26 Oct 2018 21:41:13 GMT

Since I wrote last year things have changed and have not been using ArcGIS as much at home. I tried ArcMap last night and it turns out somewhere in the last 12 months the slow start problem went away.

What's changed? some random automatic Windows 10 update??? I normally remove software when I stop using it, so possibly Dropbox or Google Drive was causing it? Seriously those should have 0 impact on ArcGIS STARTUP -- only DATA is stored out there not applications software! But the problem went away outside my awareness so it is no longer an issue for me. My sympathy to anyone else still experiencing it.

Comparing work and home set ups would have been immaterial because work = Windows 7 and home = Windows 10.

The frustration with the home set up was that it's a killer machine - I9 10 core CPU, 64 GB ram, 750GB SSD. Everything else rips on it, the only problem I have seen is ArcMap

When I started using ArcGIS Pro at work I had to get a RAM upgrade (from 8 to 16GB), it still kills that little Dell W7 laptop whenever it is running.

Brian

Re: ArcGIS 10.5.1 slow perfomance

ChrisCantey1 — Wed, 20 Mar 2019 14:58:02 GMT

Exact same issue with 10.6/Windows 10, the long wait to open the properties dialog is killing me.

Re: ArcGIS 10.5.1 slow perfomance

RafiaButt — Fri, 02 Aug 2019 11:26:36 GMT

Hi, just wondering whether anyone has managed to fix the problem of ArcMap 10.5.1 being incredibly slow as it's an issue that I've been experiencing for a while now ? I've got the latest version of Windows 10 updated on my HP Notebook laptop. Anything to do which could help would be very appreciated !

Re: ArcGIS 10.5.1 slow perfomance

Anonymous User — Thu, 15 Jul 2021 05:10:15 GMT

I'm now seeing exactly the same issue after being moved to Win 10 in ArcMap 10.6.1

This is absolute murder!!!!