topic Re: Problem installing ArcGIS 10 in Data Management Questions

Problem installing ArcGIS 10

ThomasPlant — Wed, 22 Jan 2014 17:27:51 GMT

I have tried several times to install ArcGIS 10 and/or 10.1. I continue to get the same error message which prevents the installation:

Internal Error 2709. Geocoding.dll. BDC995F2_32BB_4A4A_8555_FFD5B4D6427D

Anybody familiar with this? Thanks.

TP

Re: Problem installing ArcGIS 10

BubbaHey — Wed, 22 Jan 2014 18:07:38 GMT

Delete any Geo entries in registry and then follow Stuart's Sticky on how to perform a clean uninstall.

Re: Problem installing ArcGIS 10

ThomasPlant — Wed, 22 Jan 2014 21:16:47 GMT

Hi, Thanks. After a bit of online research, I downloaded a new version of Windows Installer and then I was able to complete the install. Not sure if that was just a coincidence, but I think that was the fix. Thanks.

Re: Problem installing ArcGIS 10

ThomasPlant — Wed, 22 Jan 2014 23:52:22 GMT

So, I spoke too soon. I installed 10.2.1 okay, but it will not open. ArcCatalog opens; but not ArcMap. When I try to launch the program, the ArcGIS launch screen appears, showing ArcMap. The progress shows "Initializing License," "Initializing Application" then "loading Document" then it just disappears. What's up?

Re: Problem installing ArcGIS 10

BubbaHey — Thu, 23 Jan 2014 16:57:03 GMT

If you are able to open up ArcGIS Administrator, check that the license is available. If not authorize it.

Re: Problem installing ArcGIS 10

ThomasPlant — Thu, 23 Jan 2014 17:43:57 GMT

Yes, the license is installed and authorized and set to expire Jan 22 2015.

Before the ArcMap launch screen clicks off and disappears, I notice a very quick blink of the icons on my Windows desktop. Could it be that my video card is faulty or not up to the ArcGIS requirement? Just a guess.

Re: Problem installing ArcGIS 10

BubbaHey — Fri, 24 Jan 2014 14:45:16 GMT

Do you have FME installed? If so, choose the Software FME product 'FME Integration Console' and extend the FME product to use ArcGIS.

Also take a look at the log file.

Go to a command prompt, type:

CD C:\Program files\ArcGIS\bin

In the bin folder, type arcmap.exe /log

This should create an arcmap.log file in your \bin folder.

This log hasn't always been helpful to me, but once in a while it gives a clue.