topic Re: PDF Export Troubleshooting in Data Management Questions

PDF Export Troubleshooting

KennyGomez — Thu, 11 Jan 2018 01:05:20 GMT

When exporting PDFs, I am having issues with the PDFs looking the same in different PDF viewing programs.

I am selecting to Embed All Document Fonts and Convert Marker Symbols to Polygons (see attached for settings) so the PDFs can be viewed in Adobe without any issues (see attached screenshot).

However, this causes the PDFs to show some special characters and spaces as black squares in Bluebeam (see screenshot ).

Has anyone else experienced this issue and have a solution to the issue with how Bluebeam reads the PDFs so that I can get the PDFs exported from ArcMAP to look the same in all PDF viewing programs?

Re: PDF Export Troubleshooting

DanPatterson_Retired — Thu, 11 Jan 2018 02:22:01 GMT

since adobe created the standard, the question would be what isn't set in Bluebeam? Is there full codepage/unicode support in the latter?

Re: PDF Export Troubleshooting

KennyGomez — Thu, 11 Jan 2018 03:23:50 GMT

I believe there is full codepage/unicode support. Trying to solve the issue from this end before I try Bluebeam support.

However, is this an issue that should even be occurring? We don;t have this issue with Bluebeam when Embed All Document Fonts is not selected, but that causes issues when viewing the PDFs in Adobe and other programs.

Re: PDF Export Troubleshooting

DanPatterson_Retired — Thu, 11 Jan 2018 03:29:50 GMT

That suggests that Bluebeam doesn't have full Unicode support or font support then, since Adobe requires embedded fonts if they aren't their own. For example, esri has a whole slew of fonts that they would need embedded in order for the pdf to view properly. (see C:\Windows\Fonts for examples ).

Perhaps Bluebeam doesn't/can't support them is a possibility.

Re: PDF Export Troubleshooting

KennyGomez — Fri, 12 Jan 2018 22:50:21 GMT

If that's the case, are there any settings in ArcMap that could be adjusted to accommodate both Bluebeam and Adobe?

Re: PDF Export Troubleshooting

DanPatterson_Retired — Sat, 13 Jan 2018 00:54:42 GMT

I don't use the former at all, but the need to embed fonts is going to limit the use. Their documentation or FAQ would be the place to check.