topic Re: Not allowed to post images? in Community Feedback

Not allowed to post images?

jcarlson — Mon, 16 Nov 2020 03:19:55 GMT

In addition to not being able to set a signature, I seem to be lacking some privilege related to posting photos.

I'd post a picture of what I mean, but, well.

It's attached to the post.

Re: Not allowed to post images?

DanPatterson — Mon, 16 Nov 2020 04:34:12 GMT

Seems to work for me

@MichelleMathias a couple of complaints on this and I noticed that one of your docs is still undergoing a "virus scan" like the one below..

The "add_images.png" was added after... when I edited the original post. "Sad minion" was added when I initially created the post... seems add the image after might be the issue

Re: Not allowed to post images?

DanPatterson — Mon, 16 Nov 2020 04:36:30 GMT

this is "add_images.png" which is the attachment created in edit mode

If you use the Insert Photos when initially created, the photo/image works and doesn't resort to an attachment

Re: Not allowed to post images?

MichelleMathias — Mon, 16 Nov 2020 12:42:03 GMT

@jcarlson Dan is correct, to embed/ add image into your post, you need to use the add photo option in the text editor.

We are investigating the virus scan issue, is cleared today and you can access the attachments loaded yesterday ( I think because our virus scan runs overnight, so I need to look into that and see how we can adjust it so it does not delay the opening of an attachments)

Thank you.

Re: Not allowed to post images?

jcarlson — Mon, 16 Nov 2020 13:17:49 GMT

I noticed my toolbar was not expanded in my initial post. Please refer to the following attachment, in which no such icon exists in my post editor.

I'd like to un-mark this as solved, due to that.

Re: Not allowed to post images?

MichelleMathias — Mon, 16 Nov 2020 14:06:33 GMT

@jcarlson try now, there was an issue with your account and the correct permissions roles were not applied. you should now see the option to add an image. Please confirm. thank you.

Re: Not allowed to post images?

jcarlson — Mon, 16 Nov 2020 20:48:51 GMT

thumbs up!

Thanks, Michelle!