topic Re: Esri Community: How to be notified via e-mail as the status of my idea is changed? in Community Feedback

How to be notified via e-mail as a comment is added to one of my ideas?

JamalNUMAN — Tue, 23 Mar 2021 20:41:38 GMT

Esri Community: How to be notified via e-mail as a comment is added to one of my ideas?

I couldn’t figure out how to be notified via e-mail as a comment is added to one of my ideas.

All relevant settings are checked as per the screenshots below. Nothing is related to ideas section
I did check the spam\junk but it’s not there

How can I be notified as I get “kudos” in my ideas?

JamalNUMAN — Sun, 14 Mar 2021 20:29:01 GMT

How can I be notified as I get “kudos” in my ideas?

I couldn’t figure out how can I be notified as I get “kudos” in my ideas

Re: How can I be notified as I get “kudos” in my ideas?

jcarlson — Mon, 15 Mar 2021 02:09:19 GMT

It's one of the email notification settings:

It will also show up in your notification feed on the site:

Re: How can I be notified as I get “kudos” in my ideas?

JamalNUMAN — Mon, 15 Mar 2021 07:10:05 GMT

Thank you Kendall.

This option is already checked in my settings as per the screenshot below. What is the explanation that I’m not notified via e-mail as I get Kudos in my ideas?

Esri Community: How to be notified via e-mail as the status of my idea is changed?

JamalNUMAN — Mon, 15 Mar 2021 08:28:24 GMT

Esri Community: How to be notified via e-mail as the status of my idea is changed?

I couldn’t figure out how to be notified via e-mail as the status of my idea is changed

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

DanPatterson — Mon, 15 Mar 2021 11:01:46 GMT

If you mean an email when it gets a kudo, you don't. If you mean when, or if it gets implemented, you don't, but it will be announced on the list of things implemented when a version of Pro changes.

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

MichelleMathias — Mon, 15 Mar 2021 11:11:42 GMT

Jamal, here are some more helpful docs on using Ideas:

Frequently Asked Questions about ArcGIS Ideas - Esri Community

ArcGIS Ideas Submission Guidelines and Statuses - Esri Community

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

JamalNUMAN — Mon, 15 Mar 2021 12:27:33 GMT

Despite the fact that the “e-mail me when someone replies” option is checked, I don’t receive an e-mail notification as the status of my idea is changed

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

DanPatterson — Mon, 15 Mar 2021 12:57:29 GMT

It is still and idea, so its status hasn't changed.

Are you saying that someone posted on your idea and you didn't get an email? (and you check your junk/spam email folder?)

Re: How can I be notified as I get “kudos” in my ideas?

jcarlson — Mon, 15 Mar 2021 13:02:36 GMT

That's a good question! If you've got lots of your email notifications set to "immediately", the sheer volume of emails might get flagged as being spam. I'd check your email's junk/spam filter to make sure it's not getting caught there.

Re: How can I be notified as I get “kudos” in my ideas?

JamalNUMAN — Mon, 15 Mar 2021 20:20:20 GMT

I checked my spam\junk folder but they are not there! By the way, the “kudos” shouldn’t be so many!

Re: How can I be notified as I get “kudos” in my ideas?

jcarlson — Mon, 15 Mar 2021 20:27:03 GMT

I don't just mean the kudos notices, rather that if you're getting lots of email notifications in general it could raise flags. But it sounds like you've ruled that out...

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

JamalNUMAN — Mon, 15 Mar 2021 21:19:14 GMT

Both! changed and comment with no notification!

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

DanPatterson — Mon, 15 Mar 2021 21:24:57 GMT

try bookmarking it and get someone in your org to post on it. My bookmarks get the notification

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

JamalNUMAN — Tue, 16 Mar 2021 07:39:49 GMT

I have been struggling in getting the notifications even in the pervious version of the esri forum (geonet). I think it’s not stable:

Sometimes, I do receive the notifications
All relevant options and settings in the esri community are checked correctly
Nothing in the spam\junk e-mail

Re: How can I be notified as I get “kudos” in my ideas?

JamalNUMAN — Tue, 16 Mar 2021 07:41:16 GMT

I have been struggling in getting the notifications even in the pervious version of the esri forum (geonet). I think it’s not stable:

Sometimes, I do receive the notifications
All relevant options and settings in the esri community are checked correctly
Nothing in the spam\junk folder

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

DanPatterson — Tue, 16 Mar 2021 11:17:02 GMT

I have never had an issue. Perhaps it is the receiving end that has limitations, especially through corporate/government destinations. That is something that would be widespread and you would have to see if others in your locale are experiencing the same issues.

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

JamalNUMAN — Fri, 19 Mar 2021 09:02:35 GMT

No settings related to ideas sections are available! Please, have a look in the screenshots below

Re: Esri Community: How to be notified via e-mail as a comment is added to one of my ideas?

DanPatterson — Fri, 19 Mar 2021 09:04:31 GMT

When you log in, do you get notifications here?

If you do and you don't get and actual email (If you have email set) then check on your end about what is allowed by your organization's email settings.

Alternately, use a non-corporate email address

or Contact Tech Support.

I totally opted out from "email" notifications (volume and bother) and simply let the "ringing bell" notifications do the work.

Re: Esri Community: How to be notified via e-mail as the status of my idea is changed?

DanPatterson — Fri, 19 Mar 2021 09:08:10 GMT

since everything is "immediately" and you are getting nothing, I would contact tech support.

If you subscribed to your own posts or ideas then you should get them... I don't know if "email" is the best option in any event. the "bell notification" by your avatar works well and you can check them when you log in.