topic Help is broken in Community Feedback

Help is broken

DanPatterson — Fri, 16 May 2025 10:20:53 GMT

As of yesterday, this is what you get when searching help on/for a keyword

cool layout, simple content... actually no content, selecting Pro version, or the pages yields nothing.

Re: Help is broken

JesseCloutier — Fri, 16 May 2025 15:13:50 GMT

Hi @DanPatterson, thanks for letting us know. I'm working on getting your observation over to the right team here at Esri.

Re: Help is broken

RobertGarrity — Fri, 16 May 2025 16:07:59 GMT

Hi, @DanPatterson . The internal group that manages the search engine has been working on fixing the search results since yesterday. Fixing it is a high priority. In the meantime, a workaround is to use the offline help and its search or a third-part web search, which I would prefix with "ArcGIS Pro"... "ArcGIS Pro <search term>" . Sorry for the trouble, and thank you for making sure we are aware of it!

Re: Help is broken

DanPatterson — Fri, 16 May 2025 17:11:54 GMT

@RobertGarrity @JesseCloutier

I can't use the offline help since I didn't install Pro 3.5 after Beta since my license runs out in 2 weeks anyway.

I was surprised no one had flagged this yesterday 😉

Re: Help is broken

RobertGarrity — Mon, 19 May 2025 22:08:53 GMT

The search problem has been fixed and the content re-indexed. Thanks again, @DanPatterson .

Re: Help is broken

DanPatterson — Mon, 19 May 2025 22:43:39 GMT

Thanks Robert. Hopefully you weren't flooded with reports.