topic Re: How to edit Community post in Community Feedback

How to edit Community post

Thomas_Z2 — Thu, 16 Nov 2023 16:14:30 GMT

How can I edit my own post in Esri Community?

Since a while I can't edit my own posts and answers anymore. I cannot find edit or delete actions on the page. This (and the poor editor, i.e., no Markdown) is one of the reason why I prefer to use StackExchange and other forums. Editor aside, why can't I edit my posts anymore?

Re: How to edit Community post

Thomas_Z2 — Wed, 15 Nov 2023 20:53:26 GMT

According to this resources I should be able to do so but I am not...

https://community.esri.com/t5/community-help-documents/understanding-community-roles-and-permissions/ta-p/918394

Re: How to edit Community post

Thomas_Z2 — Wed, 15 Nov 2023 21:27:23 GMT

Note: The user on the screenshot is me (same account as this one; I updated the username).

Using another account, posts created with the other account can be edited when logged in with that account. However, this does not work with this account (editing posts created with this account).

Re: How to edit Community post

DanPatterson — Wed, 15 Nov 2023 22:08:27 GMT

Could be a user name issue,

I will flag @JesseCloutier who can investigate

Re: How to edit Community post

JesseCloutier — Thu, 16 Nov 2023 14:40:07 GMT

Thanks for tagging me for awareness, @DanPatterson. @Thomas_Z2, apologies for the difficulty you've been running into while trying to edit your own posts! I've done some digging and believe I uncovered the issue. Your Esri Community account seems to have reverted to a permissions role that excluded the ability to edit posts. Not sure why that happened, but I've switched the role back to what it should be. Please go ahead and give it a try, and let us know if you run into any additional issues.

Re: How to edit Community post

Thomas_Z2 — Thu, 16 Nov 2023 14:38:18 GMT

Hi @JesseCloutier, I can edit again. Thank you very much!

@DanPatterson Thank you as well!

Re: How to edit Community post

JesseCloutier — Thu, 16 Nov 2023 14:39:07 GMT

My pleasure, @Thomas_Z2!

Re: How to edit Community post

SantoshS — Tue, 28 Nov 2023 09:42:10 GMT

Hey @JesseCloutier , can you give me edit permissions as well. I need to change one of the posts I had made.

Cheers,
Santosh

Re: How to edit Community post

JesseCloutier — Tue, 28 Nov 2023 14:27:28 GMT

Hi Santosh, I can confirm your account also wasn't verified. I've gone ahead and completed that for you. Please go ahead and try editing your post now.

Re: How to edit Community post

Fyonter12 — Tue, 02 Jan 2024 21:55:11 GMT

Me too! I can't edit or delete my community post in Esri Community, I'm having the same problem in ArcGIS Online Questions. Please help me...

Re: How to edit Community post

JesseCloutier — Tue, 02 Jan 2024 14:19:45 GMT

Hi @Fyonter12, I've just updated your Esri Community account so that it's verified. Please give editing your post another try now.

Re: How to edit Community post

TimoT — Fri, 09 Feb 2024 06:16:17 GMT

Hi @JesseCloutier, I'm also unable to edit posts and I believe I have verified my account.

Re: How to edit Community post

JesseCloutier — Fri, 09 Feb 2024 14:02:45 GMT

Hi @TimoT, I've checked on your account and believe I know why you're running into this issue. When an Esri Community account is first created it's given the role of Registered User. This role has a limited set of capabilities as a spam prevention measure—including that it can't edit its own posts. 24 hours after a new account posts for the first time, our system automatically updates their role to Active User. This role is given additional permissions, including being able to edit its own posts. You should see that you're able to start making those types of edits and use the Private Message feature within a day from now when your role updates. All the best!

Re: How to edit Community post

Jades1 — Tue, 16 Apr 2024 18:11:15 GMT

Hi, I'm having trouble editing my posts as well. Could you do the same for me?

Thanks,

James

Re: How to edit Community post

JesseCloutier — Tue, 16 Apr 2024 19:59:44 GMT

Hi @Jades1, I've checked on your account and because it's so new (created just yesterday), you still have the Registered User role which has fewer permissions by design. This is an industry standard spam prevention measure. Since you've already created at least one post with this account, your role should update within the next day. That will afford you some additional permissions, including being able to edit your own posts. All the best!

Re: How to edit Community post

Jades1 — Wed, 17 Apr 2024 17:25:24 GMT

Awesome! Thanks so much!

Re: How to edit Community post

MariusVerdes — Thu, 17 Oct 2024 13:04:31 GMT

Hi @JesseCloutier, Can you please help me to edit/delete my posts? Thanks in advance

Re: How to edit Community post

JesseCloutier — Thu, 17 Oct 2024 13:15:05 GMT

Hi @MariusVerdes, I've just verified your account so that you'll now be able to delete your own posts so long as they don't have responses or comments from others on them. Once other members leave responses or comments, you would need to check with our team directly about the removal of a post since doing so would remove others' content as well and we have guidelines in place regarding when and how that can happen. All the best!

Re: How to edit Community post

MariusVerdes — Fri, 18 Oct 2024 14:48:21 GMT

HI @JesseCloutier, Thanks for the quick response. Unfortunately, I am not able to delete my latest question posted in the Experience Builder community. Can you please have a look? or contact me via message?

Re: How to edit Community post

JesseCloutier — Fri, 18 Oct 2024 15:21:12 GMT

My apologies, @MariusVerdes, I misspoke on that permission. As a member with the Active User role, you have permission to edit your own post but not delete it. I was able to locate your most recent question post: 'Table Widget - Horizontal scroll' and have archived that. If you have any questions, please let me know!