topic Re: Idea has more kudos than views in Community Feedback

Idea has more kudos than views

Bud — Tue, 26 Sep 2023 21:40:26 GMT

I posted an idea just now: Hyperlink Field — Replace spaces with URL-encoded value “%20”

The idea has 7 kudos, but only 3 page views:

How is it possible for a post to have more kudos than views? Doesn't a user need to view an idea in order to hit the kudo button? Shouldn't the number of views be at least as high as the number of kudos? Or am I missing something?

Re: Idea has more kudos than views

DanPatterson — Tue, 26 Sep 2023 21:02:46 GMT

The link is dead.

There has been a reported issue about random kudos appearing on posts.

@JesseCloutier an FYI, and my reported issue is still ongoing as well

Re: Idea has more kudos than views

Bud — Wed, 27 Sep 2023 12:22:40 GMT

I fixed the link.

It was strange, I got 7 kudos within 5 minutes of posting it. [Many of them were almost instant.] I don't remember ever getting so many kudos so quickly like that.

Re: Idea has more kudos than views

DanPatterson — Tue, 26 Sep 2023 22:07:02 GMT

I checked, (and kudoed) and they all weren't new users, so that leaves a disconnect between those that have seen the post and the kudo count.

Re: Idea has more kudos than views

JohannesLindner — Wed, 27 Sep 2023 11:15:28 GMT

I have also experienced (and reported) nearly instantaneous kudos from both new and old accounts who were offline at the time.

One of those accounts was a quite active and respected member who was hadn't logged in for several days, so I can't really make an argument for malicious intent here ("Muhahaha, I kudoed your post!" - Worst villain ever)... Seems more like something in the site's backend is wonky.

Re: Idea has more kudos than views

Bud — Wed, 27 Sep 2023 12:27:56 GMT

Regarding:

I have also experienced (and reported) nearly instantaneous kudos from both new and old accounts who were offline at the time.

For what it's worth, there's a setting in a user's Esri Community account that can be used to "show online status to: no one". I've had my account set up that way for several months.

So, I suppose a user could have been online, but when you looked them up, they might have appeared offline. However, I doubt many people know about or use that setting.

Further, some of those settings don't actually work -- I'm not sure if this one works or not. It's currently 8:20 a.m. Eastern time. I'm logged in to my Esri Community account. Do I appear online or offline? (show online status is still set to: no one)

Re: Idea has more kudos than views

Bud — Wed, 27 Sep 2023 12:30:47 GMT

Here's where the setting is located:

My settings > Preferences > Privacy > Show online status to > No one

Re: Idea has more kudos than views

Bud — Wed, 27 Sep 2023 12:32:42 GMT

Active ideas managers like @KoryKramer and @SSWoodward might find this interesting.

Re: Idea has more kudos than views

JesseCloutier — Wed, 27 Sep 2023 15:11:34 GMT

Hi @Bud and @DanPatterson, we have seen some limited instances of Kudos seeming to be automatically added to certain posts—though I believe this is the first time I've seen it occur on an Ideas post—and have been doing some digging into this to try and understand "why" and implement a fix. One solution we've tried appears not to have solved the issue, so we're still working on it—Dan, I promise I haven't forgotten about you and your outreach on this. Sorry for the delay in an update ... we just haven't figured this out yet. Something we do feel confident about at this point is that it's not malicious behavior, as you also indicated, @JohannesLindner. It's something that we'll keep working at.

Re: Idea has more kudos than views

JohannesLindner — Wed, 27 Sep 2023 13:55:49 GMT

That setting appears to completely remove the status, not show as off/online.

Your profile:

My profile:

Another user's status: