topic Re: community.esri.com gets redirect error on Firefox on Windows 11 in Community Feedback

community.esri.com gets redirect error on Firefox on Windows 11

DwightWalker — Thu, 04 Aug 2022 09:39:51 GMT

When I am logged in to Esri public account and try to open a link starting with https://community.esri.com in Firefox on Windows 11 I get redirect error (I have xxx'ed out token, username, expiration):

https://community.esri.com/auth/oauth2callback?token=xxx&username=xxx&expiration=xxx&state=https://community.esri.com/

"The page isn’t redirecting properly

"An error occurred during a connection to community.esri.com.

"This problem can sometimes be caused by disabling or refusing to accept cookies."

I opened any community.esri.com link on Chrome OK with no error.

Re: community.esri.com gets redirect error on Firefox on Windows 11

DwightWalker — Thu, 04 Aug 2022 11:56:51 GMT

community.esri.com redirect error on Firefox went away after about 5 hours after I posted the bug on that site via Chrome. I logged out and logged back in first.

Re: community.esri.com gets redirect error on Firefox on Windows 11

SimiBasu — Thu, 04 Aug 2022 17:16:56 GMT

Hello @DwightWalker looks the issue is resolved now. Please let us know if you have any further questions.

Thanks

Simi| Esri Community Operations Manager

Re: community.esri.com gets redirect error on Firefox on Windows 11

DebraDeShazor — Tue, 09 Aug 2022 10:44:57 GMT

I have the same problem in windows 10.

Re: community.esri.com gets redirect error on Firefox on Windows 11

SimiBasu — Wed, 10 Aug 2022 14:04:47 GMT

Hello @DebraDeShazor could your try clearing cookies and log back in and see if the issue gets resolved. I am checking on Windows 10 issue with our vendor and will let you know if I find anything. Thanks

Re: community.esri.com gets redirect error on Firefox on Windows 11

DebraDeShazor — Wed, 10 Aug 2022 20:24:19 GMT

Yes thanks

Re: community.esri.com gets redirect error on Firefox on Windows 11

KenBuja — Wed, 05 Jul 2023 19:35:12 GMT

This error is appearing again in Firefox on my Windows 10 machine. I got the error last weeks and cleared out all the cookies. Today, it popped up again today.