topic Re: Moving points in Story Map Tour in Classic Esri Story Maps Questions

Moving points in Story Map Tour

MarkFleming — Mon, 15 May 2017 18:47:33 GMT

I'm finding in impossible to accurately locate a point in Story Map Tour. The little window says "Move me around or change my color. I can easily change the color but the point will not move.

Also when adding a new point, the location tab allows the input of decimal coordinates but only to three decimal places. For two points that are close together, this is not enough accuracy.

Re: Moving points in Story Map Tour

MarkFleming — Tue, 16 May 2017 17:19:50 GMT

Addendum; this inability to move points is with our tablets. We can move points with a desktop computer.

Re: Moving points in Story Map Tour

AdrianWelsh — Tue, 16 May 2017 21:00:45 GMT

Mark,

I'm guessing this has to do with the tablet's mobile-based web browser. Which tablet and which browser are you using to try and move these points? I wonder if there is a way to 'force' the browser to act like a full-desktop-sized browser in order for you to have full functionality.

Re: Moving points in Story Map Tour

MarkFleming — Wed, 17 May 2017 22:18:54 GMT

Adrian;

I have two, a Sony Xperia and a Surface Pro 4.

Thank you

Mark

Re: Moving points in Story Map Tour

AdrianWelsh — Thu, 18 May 2017 05:48:59 GMT

Mark, which browsers are you using on your devices? Have you tried other browsers to see if they will behave properly?

Re: Moving points in Story Map Tour

MarkFleming — Thu, 18 May 2017 20:52:20 GMT

Bingo; It is a browser issue!Chrome is the big loser. I can't move points on either tablet with the chrome browser.IE on the surface pro allows me to move points but not on the Xperia. Firefox

Chrome is the big loser. I can't move points on either tablet with the chrome browser.

IE on the Surface Pro tablet allows me to move points, but not on the Xperia.

The only way to move points on the Xperia is with Firefox!

Complicated!

Thanks, Adrian

Mark

Re: Moving points in Story Map Tour

AdrianWelsh — Fri, 19 May 2017 14:53:56 GMT

All mobile browsers behave differently than their full-fledged counterparts. I am glad this was an "easy" fix.

Re: Moving points in Story Map Tour

EmilyLong — Wed, 25 Jul 2018 15:31:48 GMT

On desktop. Just tried moving points on Chrome, Firefox, Edge. None worked. But guess what does? Internet Explorer! Really hope that's not ESRI's preferred browser....

Re: Moving points in Story Map Tour

RupertEssinger — Wed, 25 Jul 2018 20:39:37 GMT

Hi Emily, you should be able to moving your Map Tour points around on any browser, not just IE

We do hear this occasionally about Map Tour and Shortlist and would like to track it down. It does seem to sometimes happen if you are signed in to an ArcGIS Organization in which the web maps use a Org level locator that references a missing data source, or references an HTTP data source in an HTTPS org. We'd recommend contacting Esri Support about the issue so they can help track it down.

Rupert