topic Re: Embed story map - IE specific issue in Classic Esri Story Maps Questions

Embed story map - IE specific issue

StewartMcCall — Fri, 27 May 2016 13:58:40 GMT

I'm embedding a story map on a page and getting an error but only in IE.

Error reads "An error has occurred This story is not supported in Internet Explorer before version 9. Please update your browser."

Seems reasonable except IE is at either version 9 or 10 on the machines I'm testing it on. IE internal corporate standard. Any ideas?

Re: Embed story map - IE specific issue

DanPatterson_Retired — Fri, 27 May 2016 14:02:23 GMT

Have you had a talk with IT lately since support has stopped for anything prior to IE11, unless there is some corporate extend beyond death support

with the cavaet that arcmap still supports 9,10 and 11 ArcGIS 10.4.x for Desktop system requirements—System Requirements | ArcGIS for Desktop

Internet Explorer End of Support

Re: Embed story map - IE specific issue

StewartMcCall — Fri, 27 May 2016 14:13:57 GMT

Ah, if only it were that easy. Needs to be at a lower version to support other systems.

Would still have expected the Story Map to embed and display in a web page if the version is 9 or greater. That's what Esri say it supports...whether MS support it or not...

Story map browser compatibility

Re: Embed story map - IE specific issue

DanPatterson_Retired — Fri, 27 May 2016 14:25:35 GMT

Is it the Builder difference? seems 10 is needed for some incarnations even though it can be viewed on 9

Re: Embed story map - IE specific issue

StewartMcCall — Fri, 27 May 2016 14:35:01 GMT

Don't think so...building in Chrome. Plus it displays fine in IE9 and IE10 if it's not embedded. Would prefer to do this but for this specific project I need to embed in an existing page.

Re: Embed story map - IE specific issue

DanPatterson_Retired — Fri, 27 May 2016 14:37:19 GMT

Ok... no clue, unless Chrome build doesn't make a IE9+ compatible version.