topic Re: Scene (public) within Cascade requires viewer login in Classic Esri Story Maps Questions

Scene (public) within Cascade requires viewer login

KatyAppleton1 — Wed, 14 Sep 2016 16:38:17 GMT

I have a story map using the Cascade template. It has an embedded Scene and when viewers reach this point it is prompting them to log in. The scene itself and the one (hosted feature) layer it contains are both set to be shared as Public. I can replicate the issue myself (on chrome and IE) if I log out of AGOL.

The story map:

http://uea.maps.arcgis.com/apps/Cascade/index.html?appid=4f74f5f20c52407cb470c90f8657e2e2

In trying to fix this issue, I have done the following:

Used the new Check Story feature, visible when configuring the story app - it tells me there are no problems.

Unshared and then reshared the scene - it did not give me the prompt about making sure all component layers are also shared, which is suggesting they are.

Saved a new copy of the scene from within the scene viewer and ensured it is Public.

Saved a new copy of the single dataset from within the map viewer, set it to Public, and then used that in the scene.

The thing is, I swear that I fixed this issue within the last week or two. I had indeed forgotten to set the sharing at that point, a colleague alerted me and then he confirmed it was fixed after I set everything to public. Now suddenly it is showing up again. There are two 2D maps within the cascade that cause no problems at all.

Can anyone suggest anything please?

Katy

Re: Scene (public) within Cascade requires viewer login

OwenGeo — Wed, 14 Sep 2016 17:11:11 GMT

Hi Katy,

Very sorry, but this is a bug that was introduced in last night's ArcGIS Online update. There is an issue with Cascades that have web scenes prompting for login even though the scene/layers are public.

We have a fix and will be patching tonight. Sorry again that this issue affected you.

Owen

Re: Scene (public) within Cascade requires viewer login

KatyAppleton1 — Wed, 14 Sep 2016 21:17:16 GMT

Ha, I am just glad it's not something I did! I thought I was losing the plot. I will check and confirm when I can, thanks for the quick response.

Re: Scene (public) within Cascade requires viewer login

OwenGeo — Thu, 15 Sep 2016 05:07:11 GMT

Hi Katy,

The fix has been deployed, I was able to verify it with a few other Cascade stories, but when I tried to test your story the scene still doesn't load. I searched for the scene by it's ID on ArcGIS Online but couldn't find it, so I think the web scene might be currently unshared.

Can you please try sharing the scene and any layers in it and trying your story again?

Owen

Re: Scene (public) within Cascade requires viewer login

KatyAppleton1 — Thu, 15 Sep 2016 08:18:48 GMT

It's working now. Two things to report:

First, I had inadvertently introduced one problem while troubleshooting (argh). I have everything for this project in a separate folder, but when I saved a new copy of my scene it went into the top level of My Content (there's no option to do otherwise). I then added the scene to the Cascade, and at that point it doesn't show you different folders but everything together, so I forgot that the new copy wasn't with all of my other items. Later on I must have got confused and was looking at the old one in My Content when checking sharing. The new copy did indeed need sharing, as you found.

BUT even when I did that just now it still did not work in the Cascade.

I then looked again at the layer within it. It was the original layer (not the copy layer I made while troubleshooting), which is a Points element of a (public) hosted feature layer with multiple feature types. When I made a copy of that layer (from within the map viewer), it was just a single layer on its own. Adding that single layer to the scene appears to have fixed things.

I hope the above is clear. I am still new to the terminology around layers and the processes for creating new layers from scratch.

Thanks in advance for any further insight on this, but I confirm the main problem is fixed.

EDIT: unfortunately the new layer has no popups, and no data table from which to create them - if I click Show Table the panel is blank and the Table Options menu does nothing. So now I have a different problem.

Katy