Getting Started (Story Map Crowdsource)

JenniferRosenberg — Thu, 26 Jan 2017 22:09:57 GMT

I'm just starting a storymap for crowdsourcing.

I'm sure i will have several questions, but I can't even get the mapmaker to begin. It is simply in the loading stage (for hours). Has anyone else run into this issue?

Re: Getting Started

StephenSylvia — Fri, 27 Jan 2017 13:39:10 GMT

Hi Jennifer, we have not not seen this issue before. Can you tell us a little more about your situation?

Do you ever see the a beta message and have a place to enter your story title? Or do you only see a grey background with a blue loading indicator (no text under the loading indicator)?
How did you start building the crowdsource story? Did you try to share a webmap to the template? Did you create a new app from arcgis online? Or did you start from the story maps website?
Are you in an organization in ArcGIS Online? What permission level are you?
What operation system and browser are you using?
Also, if you're willing can you send your browser console log (just upload it as an attachment). Below are instructions for Chrome:

Save Console Log

Open this URL: https://arcgis.com/apps/StoryMapCrowdsource/index.html?fromScratch&debug

Wait until the app stops responding (If nothing happens within a couple mins but the loader still shows, the app has stopped responding).

Open the JavaScript Console: View => Developer => JavaScript Console

Find an empty space in the console window, right click and the click "Save As."

Then upload this file as an attachment to your response.

topic Re: Getting Started in Classic Esri Story Maps Questions

Getting Started (Story Map Crowdsource)

Re: Getting Started