topic Re: Playlist 2.1 doesn't show popups in Classic Esri Story Maps Questions

Playlist 2.1 doesn't show popups

Anonymous User — Thu, 05 Dec 2013 15:52:18 GMT

I deployed the latest version (2.1) of the story map Playlist and the small popup window does not appear when clicking on a numbered marker.

If I double click on a marker I get the name and hit the > symbol to get a new page with the popup info. This is a step backwards from how this used to work at 2.0 and prior versions. Is this by design or is there a bug?

Re: Playlist 2.1 doesn't show popups

StephenSylvia — Fri, 06 Dec 2013 20:10:12 GMT

Sorry, we had included a small snippet of code left in that helped us test the template on mobile devices. I removed it and updated the download.

Re: Playlist 2.1 doesn't show popups

MarkBrickley — Sat, 07 Dec 2013 20:44:22 GMT

We are also experiencing the problem with popups. The template was download again Friday evening and there were still no popups. It's such a neat feature, we are hoping it can be fixed. As with the original 'poster' to this thread, you land on a new window with the contents that would have been in the popup.

Re: Playlist 2.1 doesn't show popups

MarkBrickley — Mon, 09 Dec 2013 11:18:14 GMT

It is working - thanks for your help!

Re: Playlist 2.1 doesn't show popups

StephenSylvia — Mon, 09 Dec 2013 11:22:20 GMT

I've just tested the download again and it looks like the download is functioning properly. Could you try clearing your cache and then download the code again. If you are still having issues, can you post a public version of the web map you are using in the playlist app?

Re: Playlist 2.1 doesn't show popups

Anonymous User — Mon, 09 Dec 2013 13:03:41 GMT

I've downloaded the lastest Playlist version and it is working well in Firefox. When using IE9 or IE11 (haven't tested other versions) a single click on the markersymbol on the map does nothing. A double click will bring up the popup window but it also zooms the map. Can this be fixed so IE behaves the same as Firefox?

See example here: http://pca-gis02.pca.state.mn.us/nfcr/index.html

Re: Playlist 2.1 doesn't show popups

StephenSylvia — Mon, 09 Dec 2013 17:30:29 GMT

I've downloaded the lastest Playlist version and it is working well in Firefox. When using IE9 or IE11 (haven't tested other versions) a single click on the markersymbol on the map does nothing. A double click will bring up the popup window but it also zooms the map. Can this be fixed so IE behaves the same as Firefox?

See example here: http://pca-gis02.pca.state.mn.us/nfcr/index.html

This bug has been fixed. Just update your app with the most recent code.

Re: Playlist 2.1 doesn't show popups

Anonymous User — Mon, 09 Dec 2013 18:12:41 GMT

Looks perfect now in IE as well. Thanks for the quick fixes!