topic base map disappears for half my points in Classic Esri Story Maps Questions https://community.esri.com/t5/classic-esri-story-maps-questions/base-map-disappears-for-half-my-points/m-p/571334#M6677 <HTML><HEAD></HEAD><BODY><SPAN>Hi,&nbsp; I have an issue where my base map seems to disappear for half of my points on my map tour. It seems when I have points within one area on my map tour, the base map shows up, but outside another area it shows up as a blank white screen, and vice versa depending on which area I click on first.&nbsp;&nbsp; I've tried various base maps, extents and zoom levels with no luck, any insight? </SPAN><BR /><BR /><SPAN>This is the first story map I've ever attempted so I'm sure I am missing something extremely obvious, thanks!</SPAN></BODY></HTML> Wed, 28 May 2014 15:57:34 GMT JocelynnJohnson 2014-05-28T15:57:34Z base map disappears for half my points https://community.esri.com/t5/classic-esri-story-maps-questions/base-map-disappears-for-half-my-points/m-p/571334#M6677 <HTML><HEAD></HEAD><BODY><SPAN>Hi,&nbsp; I have an issue where my base map seems to disappear for half of my points on my map tour. It seems when I have points within one area on my map tour, the base map shows up, but outside another area it shows up as a blank white screen, and vice versa depending on which area I click on first.&nbsp;&nbsp; I've tried various base maps, extents and zoom levels with no luck, any insight? </SPAN><BR /><BR /><SPAN>This is the first story map I've ever attempted so I'm sure I am missing something extremely obvious, thanks!</SPAN></BODY></HTML> Wed, 28 May 2014 15:57:34 GMT https://community.esri.com/t5/classic-esri-story-maps-questions/base-map-disappears-for-half-my-points/m-p/571334#M6677 JocelynnJohnson 2014-05-28T15:57:34Z Re: base map disappears for half my points https://community.esri.com/t5/classic-esri-story-maps-questions/base-map-disappears-for-half-my-points/m-p/571335#M6678 <HTML><HEAD></HEAD><BODY><SPAN>Hi,</SPAN><BR /><BR /><SPAN>Sorry about that, this looks like a know issue that will be fixed with next release of ArcGIS Online. </SPAN><BR /><SPAN>The known issue may happen when a zoom level is used (Settings&gt;Zoom level). If you are using one, using a lower-scale zoom level should resolve your issue (usually it is ok up to level 14 or 15 but it depend on various condition). </SPAN><BR /><SPAN>If this doesn't fix your issue, please send me a public link to your Map Tour and I will dig more.</SPAN></BODY></HTML> Mon, 09 Jun 2014 20:06:01 GMT https://community.esri.com/t5/classic-esri-story-maps-questions/base-map-disappears-for-half-my-points/m-p/571335#M6678 GregoryL_Azou 2014-06-09T20:06:01Z