"sorry, map tour loading failed" when trying to initially create

Anonymous User — Fri, 28 Apr 2017 15:15:07 GMT

I'm trying to create a story map tour from a web map that we already have available to everyone. Every time I attempt to create a map tour from the web map I get a "sorry, map tour loading failed" yet it creates it and saves to my content. Then I attempt to view it from my content and get the same error message. Any ideas on what is causing this? I can view the web map just fine with no issues and it is shared with "everyone".

URL of Web Map:

http://arcg.is/WHyrT

URL of Map Story Tour:

http://onslow.maps.arcgis.com/apps/MapTour/index.html?appid=7792a145cac843c3af9dbb50c1575046

Re: "sorry, map tour loading failed" when trying to initially create

MarkCooney — Tue, 02 May 2017 19:34:21 GMT

Hi Angelia,

I have been trying to diagnose your issues with the Map Tour app, but have been experiencing issues with the layers in the web map, and getting them to load. I suspect the issues you are seeing have to do with the layers you are working with, and when resolved, should work as expected in the Map Tour app.

-Mark

topic "sorry, map tour loading failed" when trying to initially create in Classic Esri Story Maps Questions

"sorry, map tour loading failed" when trying to initially create

Re: "sorry, map tour loading failed" when trying to initially create